The Power of 360 Degree Feedback; Maximizing Managerial and Leadership Effectiveness

by T V Rao

• ISBN13: 9780761932987
• ISBN10: 0761932984
• Format: Hardcover
• Copyright: 2005-03-23
• Publisher: Sage Publications Pvt. Ltd

Summary

This Handbook is a comprehensive and detailed guide to understanding and implementing 360 Degree Feedback, or Multi-Rater Feedback, not only in organizations but also for small groups and individuals. Features of the book include: an introduction to 360 Degree Feedback, its basic elements and how it must be used; a discussion of the effective personality, its role in organizations and various leadership and managerial styles; an analysis of the critical role of attitude and implementation while using the methodology; an examination of the role of reflection, review and empowerment; and extensive case studies and examples from a variety of settings.

Author Biography

TV Rao is Chairman, TV Rao Learning Systems (TVRLS), Ahmedabad Raju Rao is a consultant with TVRLS, Ahmedabad

Table of Contents

List of Tables	9	(2)
List of Boxes	11	(2)
Preface	13	(6)
Introduction	19	(113)
1 The Effective Personality	31	(6)
2 What Makes Managers Effective?	37	(6)
3 Leaders and their Qualities	43	(11)
4 Managers and their Leadership Roles	54	(12)
5 Leadership Styles and their Impact	66	(14)
6 Delegation: The Key to Empowerment	80	(7)
7 Introduction to the Power Tool: 360 Degree Feedback	87	(5)
8 Basics of 360 Degree Feedback or Multi-rater Assessment Feedbacks (MAFs)	92	(16)
9 Competence Building through 360 Degree Feedback	108	(24)
10 Instrumentation in 360 Degree Feedback	132	(22)
11 Myths and Facts of 360 Degree Feedback	154	(18)
12 Conditions for Successful Multi-rater Assessment Feedbacks (MAFs)	172	(8)
13 Developing Leadership in School Principals through 360 Degree Feedback	180	(15)
14 Assessing Teachers and Parents	195	(6)
15 Peer Feedback for Students-The ISB Experience	201	(7)
16 360 Degree Feedback Tool for Non-governmental Organizations (NGOs)	208	(11)
17 Use of Multi-rater Assessment Feedbacks (MAFs) in some Major Indian Corporations	219	(35)
18 Determining Development Needs with Multi-rater Assessment Feedbacks (MAFs)	254	(17)
19 Coaching in Multi-rater Assessment Feedbacks (MAFs)	271	(10)
20 Experiences from other Countries	281	(21)
References and Select Bibliography	302	(4)
Index	306	(5)
About the Authors	311