Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
What is included with this book?
Acknowledgments | p. ix |
Author's Preface: Getting to No | p. 1 |
Introduction: The Great Gift of No | p. 7 |
Prepare | p. 23 |
Uncover Your Yes | p. 25 |
Empower Your No | p. 51 |
Respect Your Way to Yes | p. 73 |
Deliver | p. 97 |
Express Your Yes | p. 99 |
Assert Your No | p. 123 |
Propose a Yes | p. 145 |
Follow Through | p. 163 |
Stay True to Your Yes | p. 165 |
Underscore Your No | p. 187 |
Negotiate to Yes | p. 211 |
Conclusion: The Marriage of Yes and No | p. 233 |
Endnotes | p. 241 |
Index | p. 247 |
Table of Contents provided by Ingram. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.
Excerpted from The Power of a Positive No: How to Say No and Still Get to Yes by William Ury
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