Andrew Sobel is the leading authority on client relationships and the skills and strategies required to earn enduring client loyalty. His books include the award-winning All for One (Wiley) and the bestselling Clients for Life. He has been featured in the Harvard Business Review, the New York Times, and USA Today. Andrew helps companies and individuals build their clients for life. Visit www.AndrewSobel.com.
Jerold Panas is the world's leading consultant in philanthropy and the CEO of Jerold Panas, Linzy & Partners, the largest consulting firm in the world for advising nonprofit organizations and foundations on fundraising. Jerry is the author of thirteen bestselling books, including Asking and Mega Gifts. He works directly with CEOs, boards, and development professionals around the world. Visit www.JeroldPanas.com.
The Power Questions | p. 1 |
Good Questions Trump Easy Answers | p. 3 |
If You Don't Want to Hit Bottom, Stop Digging the Hole | p. 7 |
The Four Words | p. 13 |
When the Sale Is Stuck | p. 17 |
Mission Isn't Important. It's Everything | p. 23 |
Get Out of Your Cave | p. 27 |
Begin at the Beginning | p. 33 |
Start Over | p. 39 |
You Can Overcome Anything If You Understand Why | p. 43 |
In a Hushed Moment | p. 47 |
Is This the Best You Can Do? | p. 53 |
No Gorilla Dust | p. 59 |
Bury the Clichés | p. 63 |
Don't Let Anyone Steal Your Dreams | p. 69 |
Silence Can Be the Best Answer | p. 73 |
The Greatest Teacher | p. 77 |
Push Open the Flood Gate | p. 83 |
The Essence of Your Job | p. 87 |
A Tempest-Tossed Topic | p. 91 |
The Road Taken | p. 97 |
Who Do You Say I Am? | p. 103 |
That Special Moment in Life | p. 109 |
Your Plans or Their Plans? | p. 115 |
Never Look Back Unless You Plan to Live That Way | p. 121 |
How to Stop the Snorting | p. 127 |
Dig Deeper. Deeper. Still Deeper | p. 131 |
Always Faithful | p. 135 |
I Used to Be Indecisive-But Now I'm Not Sure | p. 141 |
Blah Blah Blah | p. 145 |
Why Is This Day Different? | p. 149 |
Never Too Late | p. 153 |
Take Stock of Your Life | p. 159 |
The Heart of the Matter | p. 165 |
Capture the Moments | p. 169 |
The Awe and Wonder of the Power Question | p. 175 |
Not Just for Sunday | p. 181 |
293 More Power Questions | p. 183 |
About the Authors | p. 203 |
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