Practice of Adaptive Leadership

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  • Format: Hardcover
  • Copyright: 2009-04-14
  • Publisher: Harvard Business School Pr

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When change requires you to challenge people's familiar reality, it can be difficult, dangerous work. Whatever the context?whether in the private or the public sector?many will feel threatened as you push though major changes. But as a leader, you need to find a way to make it work.

Table of Contents

Prefacep. xi
Acknowledgmentsp. xv
Introduction: Purpose and Possibility
How to Use This Bookp. 5
Overviewp. 8
Adaptive Challenges and Adaptive Capacityp. 10
The Theory Behind the Practicep. 13
The Illusion of the Broken Systemp. 17
Distinguishing Technical Problems from Adaptive Challengesp. 19
Distinguishing Leadership from Authorityp. 23
Living in the Disequilibriump. 28
Observe, Interpret, Intervenep. 32
Experiment and Take Smart Risks Smartlyp. 36
Engage Above and Below the Neckp. 37
Connect to Purposep. 38
Before You Beginp. 41
Don't Do It Alonep. 41
Live Life as a Leadership Laboratoryp. 42
Resist the Leap to Actionp. 44
Discover the Joy of Making Hard Choicesp. 45
Diagnose the System
Diagnose the Systemp. 49
The Elegance and Tenacity of the Status Quop. 49
Discover Structural Implicationsp. 54
Surface Cultural Norms and Forcesp. 57
Recognize Default Interpretations and Behaviorp. 63
Diagnose the Adaptive Challengep. 69
Determine the Technical and Adaptive Elementsp. 70
Listen to the Song Beneath the Wordsp. 76
Four Adaptive Challenge Archetypesp. 77
Diagnose the Political Landscapep. 89
Uncover Values Driving Behaviorp. 91
Acknowledge Loyaltiesp. 93
Name the Losses at Riskp. 96
Realize Hidden Alliancesp. 97
Qualities of an Adaptive Organizationp. 101
Name the Elephants in the Roomp. 102
Share Responsibility for the Organization's Futurep. 103
Value Independent Judgmentp. 103
Build Leadership Capacityp. 104
Institutionalize Reflection and Continuous Learningp. 105
Mobilize the System
Make Interpretationsp. 113
Notice When People Are Moving Toward the Left Side of the Chartp. 116
Reframe the Group's Default Interpretationsp. 118
Generate Multiple Interpretationsp. 120
Audition Your Ideasp. 122
Generate a Diversity of Interpretationsp. 122
Design Effective Interventionsp. 125
Get on the Balconyp. 126
Determine the Ripeness of the Issue in the Systemp. 126
Ask, Who Am I in This Picture?p. 128
Think Hard About Your Framingp. 128
Hold Steadyp. 129
Analyze the Factions That Begin to Emergep. 130
Keep the Work at the Center of People's Attentionp. 130
Act Politicallyp. 133
Expand Your Informal Authorityp. 133
Find Alliesp. 136
Stay Connected to the Oppositionp. 138
Manage Authority Figuresp. 142
Take Responsibility for Casualtiesp. 144
Protect and Engage the Voices of Dissentp. 145
Orchestrate Conflictp. 149
Create a Holding Environmentp. 155
Select Participantsp. 158
Regulate the Heatp. 159
Give the Work Backp. 161
Build an Adaptive Culturep. 165
Make Naming Elephants the Normp. 166
Nurture Shared Responsibility for the Organizationp. 168
Encourage Independent Judgmentp. 169
Develop Leadership Capacityp. 170
Institutionalize Reflection and Continuous Learningp. 171
See Yourself as a System
See Yourself as a Systemp. 181
Your Many Identitiesp. 182
Identify Your Loyaltiesp. 187
Prioritize Your Loyaltiesp. 189
Name Your Unspeakable Loyaltiesp. 191
Know Your Tuningp. 195
Know Your Triggersp. 200
Hungers and Carrying Waterp. 201
Broaden Your Bandwidthp. 205
Discover Your Tolerancesp. 206
Understand Your Rolesp. 209
What Roles Do You Play?p. 210
Identify Your Scope of Authorityp. 215
Articulate Your Purposesp. 221
Prioritize Your Purposesp. 225
The Story You Tell Yourselfp. 228
Deploy Yourself
Stay Connected to Your Purposesp. 233
Negotiate the Ethics of Leadership and Purposep. 233
Keep Purposes Alivep. 236
Negotiate Your Purposesp. 239
Integrate Your Ambitions and Aspirationsp. 242
Avoid Common Trapsp. 244
Engage Courageouslyp. 247
Get Past the Pastp. 247
Lean Into Your Incompetencep. 252
Fall in Love with Tough Decisionsp. 255
Get Permission to Failp. 258
Build the Stomach for the Journeyp. 260
Inspire Peoplep. 263
Be with Your Audiencep. 264
Speak from the Heartp. 269
Run Experimentsp. 277
Take More Risksp. 280
Exceed Your Authorityp. 282
Turn Up the Heatp. 284
Name Your Piece of the Messp. 286
Display Your Own Incompetencep. 287
Thrivep. 289
Grow Your Personal Support Networkp. 289
Create a Personal Holding Environmentp. 292
Renew Yourselfp. 295
Notesp. 299
Glossaryp. 303
Indexp. 309
About the Authorsp. 325
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