Practice Management for the Dental Team

by Finkbeiner & Finkbeiner

• ISBN13: 9780323008860
• ISBN10: 0323008860
• Edition: 5th
• Format: Paperback
• Copyright: 2001-04-04
• Publisher: Mosby

Summary

PRACTICE MANAGEMENT FOR THE DENTAL TEAM is a complete procedures manual designed to provide step-by-step instructions on how to perform most office procedures in the dental office. Each chapter includes teaching tools that allow the student to participate in the learning experience. Because of the authors' separate experiences, one in dental assisting and dental assisting education, the other in office systems and business management education, this book is not only a thorough training manual for dental assistants, but an excellent reference for dental students and new practicing dentists. It is an excellent teaching manual for the dental assistant being trained on the job! Emphasizes the importance of the business assistant in the modern dental practice and dentists' utilization of business assistants to effect successful patient management and business procedures Complete procedures manual designed to provide step-by-step instructions on how to perform most office procedures in the dental office Organized into three parts: Business Managmenet, Communications Management, and Business Office Systems, plus a chapter about how to market your skills Working forms are included in the back of the book. Examples include: sample checks, deposit slips and W2 tax statement, appointment book sheets, incident report of exposure, and job application form. Front Office Practice CD-ROM packaged with text thoroughly addresses all aspects of the dental practice. Instructs students and members of the dental team in the use of office bookkepping systems.

Table of Contents

PART 1: Business Management
The Business of Dentistry	3	(10)
Dental Team Management	13	(24)
Patient Management	37	(22)
Legal and Ethical Issues in the Dental Business Office	59	(20)
New Technology in the Business Office	79	(30)
Office Design and Equipment Placement	109	(20)
PART 2: Communication Management
Working with Dental Office Documents	129	(66)
Storage of Business Records	195	(18)
Written Communications	213	(56)
Telecommunications	269	(28)
PART 3: Business Office Systems
Appointment Management Systems	297	(28)
Inventory Systems and Supply Ordering	325	(14)
Recall Systems	339	(10)
Dental Insurance	349	(24)
Bookkeeping Systems--Accounts Receivable	373	(34)
Other Financial Systems	407	(30)
Infection Control Systems	437	(30)
PART 4: The Dental Assistant in the Workplace
Marketing Your Skills	467	(32)
Appendices	499	(36)
Working Forms	535