The Prentice Hall Office Administrator's Deskbook

by De Vries, Mary Ann

• ISBN13: 9780130226839
• ISBN10: 0130226831
• Edition: 6th
• Format: Hardcover
• Copyright: 2000-07-01
• Publisher: Pearson P T R

Summary

This new edition provides expanded coverage on such topics as business etiquette, time management, filing systems, database management, the Internet, videoconferencing, bookkeeping, budgeting, business credit and financing, collecting on delinquent accounts, business law, insurance, purchasing, fund transfers and more. It also features the exclusive "How to Say It Style Guide", an authoritative manual on proper business English. Index.

Table of Contents

Preface	xii
Acknowledgments	xvii
PART ONE: THE ELECTRONIC OFFICE	1	(200)
Office Responsibilities and Relationships	2	(33)
Message Transmission and Delivery	35	(36)
Information Manangement	71	(39)
Conferences and Meetings	110	(37)
Domestic and International Travel	147	(24)
The Internet	171	(30)
PART TWO: THE HOW-TO-SAY-ITTM STYLE GUIDE	201	(120)
Business English	202	(34)
Correspondence	236	(38)
Document Creation and Production	274	(47)
PART THREE: ESSENTIAL BUSINESS OPERATIONS	321	(222)
Management and Organization	322	(35)
Business Law	357	(44)
Accounting and Taxes	401	(46)
Investments and Finance	447	(42)
Insurance	489	(28)
Real Estate	517	(26)
PART FOUR: HELPFUL REFERENCE AIDS	543	(34)
Abbreviations	544	(11)
Forms of Address	555	(10)
Foreign Currency	565	(4)
The Metric System	569	(8)
Index	577