Joan Preppernau is the author of more than a dozen books about Microsoft Office and Windows, including the popular WINDOWS VISTA STEP BY STEP. Joyce Cox has 25 years’ experience developing training materials on technical subjects for non-technical audiences, and has written dozens of books about Microsoft Office and Windows technologies. Cliff Atkinson is a leading authority on how to improve communications across organizations. He is a popular keynote speaker, writer, and independent management consultant with clients in the top five of the Fortune 500.
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