Measuring performance in primary care | p. 1 |
Systems for meeting benchmarks for screening and health maintenance | p. 21 |
Measuring outcomes in primary care | p. 123 |
Systems for measuring outcomes at the practice level | p. 129 |
Systems for tracking functional status | p. 139 |
Systems for measuring and tracking patient satisfaction | p. 149 |
Malpractice : the ultimate failure in quality | p. 211 |
Systems for avoiding malpractice | p. 223 |
Reimbursement for primary care | p. 245 |
What is fraud and abuse in billing? | p. 255 |
Systems for complying with requirements of Medicare and other payers | p. 269 |
How to contract with managed care organizations | p. 357 |
How to maximize reimbursement | p. 371 |
Checklist documentation forms | p. 377 |
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