Principles of General Management : The Art and Science of Getting Results Across Organizational Boundaries

by John L. Colley, Jr., Jacqueline L. Doyle, Robert D. Hardie, George W. Logan, andWallace Stettinius

• ISBN13: 9780300117097
• ISBN10: 0300117094
• Format: Trade Book
• Copyright: 2007-05-31
• Publisher: Yale University Press

Summary

Stop! If you have been looking for the one resource for managing a business of any size, this is it. Based on the extensive business experience of five experts, this authoritative guide provides an in-depth look at what every leader must know about managing across departments, functions, divisions, or companies. Drawing on decades of combined experience, John Colley and colleagues detail the wide range of skills, tools, and conceptual understanding as well as the qualities of leadership that a successful general manager must acquire. In an era of specialization and specialists, the authors return due focus to the generalist. No other book so passionately and thoroughly examines the roles and responsibilities of the general manager and the full scope of this distinct, pressure-filled occupation. The authors explore the quantitative and qualitative aspects of the job and discuss how the skilled manager moves an organization from abstract goals to definitive action. For every profit center or plant manager, function head, division president, or CEO, this book is indispensable reading.

Author Biography

John L. Colley, Jr., is Almand R. Coleman Professor of Business Administration, Jacqueline L. Doyle is visiting assistant professor, Robert D. Hardie is adjunct assistant professor, George W. Logan is visiting lecturer, and Wallace Stettinius is visiting lecturer, all at the Darden Graduate School of Business Administration, University of Virginia.

Table of Contents

Introduction to general management
General management in economic context	p. 3
General management in organizational context	p. 15
The roles and tasks of the general manager	p. 40
The general management process : planning
The efficacy of strategic management	p. 64
The strategic management process	p. 85
Fundamentals of strategy formulation	p. 110
The strategic plan : purpose, direction, and goals	p. 137
The business plan : scale and resources	p. 151
The annual plan : anticipated actions	p. 175
Analytical concepts for the general manager
The business model	p. 194
The relationship between cash flow and growth	p. 207
Product, marketing, and pricing strategies	p. 215
Relating productivity and firm growth	p. 224
Residual income, EVA, and corporate capital charges	p. 247
The allocation (redeployment) of capital (cash)	p. 262
Share repurchases	p. 275
General managers taking action
Making effective decisions	p. 289
Organizing and aligning	p. 309
Staffing	p. 323
Integrating	p. 346
Executing	p. 361
In summation
Controlling and reporting	p. 377
Learning and innovation	p. 390
Public relations and advocacy	p. 403
Reflections on general management	p. 415
Table of Contents provided by Blackwell. All Rights Reserved.