Preface | p. xv |
Who Should Read This Book? | p. xv |
What's Covered In This Book? | p. xvi |
The Book's Web Site | p. xvi |
Project Management Cheat Sheets | p. xvi |
Updates and Errata | p. xvii |
The SitePoint Forums | p. xvii |
The SitePoint Newsletters | p. xvii |
Your Feedback | p. xvii |
Acknowledgments | p. xviii |
Conventions Used In This Book | p. xix |
Tips, Notes, and Warnings | p. xix |
So What Is Project Management Anyway? | p. 1 |
What Is Project Management? | p. 2 |
Understanding the Project Life Cycle | p. 3 |
Failure to Launch ... or Land | p. 4 |
Negative Perceptions of Project Management | p. 6 |
It's Boring | p. 6 |
It Takes Too Long | p. 7 |
It's Too Hard | p. 7 |
What Project Management Isn't | p. 8 |
Why You Need PM Skills | p. 9 |
What's In It for Me? | p. 9 |
The Underlying Principles of Project Management | p. 10 |
Doing PM Right Is an Investment In Making the "Real Work" Matter | p. 10 |
People Problems Can't Be Solved with Software | p. 11 |
If it Doesn't Add Value, it Won't Get Done | p. 12 |
The Best Tool Is the One that Works and Gets Used | p. 12 |
The Best Way to Communicate Is the Way That Gets You Heard | p. 14 |
Choosing the Right Tools and Processes Is the PM's Most Important Job | p. 14 |
Summary | p. 15 |
Getting Started | p. 17 |
Discovery: Finding the Projects | p. 17 |
Picking the Best Projects | p. 21 |
Identifying the Opportunities | p. 21 |
Comparing the Opportunities | p. 23 |
Ranking and Choosing Opportunities to Pursue | p. 24 |
Spotting Bad Projects | p. 26 |
Project, or Day-by-day Improvement? | p. 28 |
Discovery Tools and Practices | p. 29 |
Who Are All These People? | p. 33 |
Stakeholders | p. 33 |
Stakeholder Tools and Best Practices | p. 39 |
Initiating Your Project | p. 43 |
The Purpose of Initiating | p. 43 |
The Process of Initiating | p. 44 |
Initiation Tools and Best Practices | p. 44 |
Seven Essential Steps for a Successful Initiation | p. 50 |
Summary | p. 51 |
Getting The Job Done | p. 53 |
Planning | p. 53 |
Why Plan? | p. 54 |
What to Plan | p. 55 |
How to Plan | p. 56 |
Tools and Best Practices | p. 71 |
Executing | p. 77 |
Let Your Team Have Ownership | p. 77 |
The Link to Personal Productivity | p. 78 |
Tools and Best Practices | p. 78 |
Controlling | p. 80 |
Are You on Track? | p. 80 |
Measuring Deliverables | p. 81 |
Measuring Everything Else | p. 82 |
Risks, Issues, and Bugs | p. 84 |
Verification Versus Validation | p. 85 |
Looping Back to Plan | p. 86 |
Tools and Best Practices | p. 86 |
Summary | p. 88 |
Keeping It Smooth | p. 91 |
Communication and Collaboration | p. 91 |
Communication | p. 92 |
Collaboration | p. 99 |
Tools and Best Practices | p. 113 |
Managing Change | p. 122 |
Types of Change | p. 122 |
Change Control | p. 124 |
Tools and Best Practices | p. 127 |
Summary | p. 131 |
Following Through | p. 133 |
Closing the Project | p. 133 |
Knowing When You're Done | p. 134 |
Handling a Total Disconnect | p. 137 |
Closing a Project | p. 139 |
Tools and Best Practices | p. 142 |
What Comes Next? | p. 147 |
Defining Your Role | p. 147 |
The Superstar Handover | p. 149 |
Tools and Best Practices | p. 151 |
Summary | p. 153 |
Looking to the Future | p. 153 |
The Next Project ... and the Rest | p. 154 |
Tools | p. 155 |
Initiating | p. 155 |
Project Proposal Template | p. 155 |
Measuring Value Creation | p. 156 |
Project Organization Chart | p. 158 |
Communication Plan Template | p. 159 |
Project Initiation Document | p. 159 |
Typical Kickoff Meeting Agenda | p. 162 |
Planning, Executing, and Controlling | p. 162 |
Project Plan Template | p. 162 |
Work Breakdown Structure | p. 163 |
Gantt Chart | p. 164 |
Risk Management Plan Template | p. 164 |
Balance Quadrant | p. 165 |
Estimation Techniques | p. 165 |
Issue List Template | p. 166 |
Project Status Update Template | p. 169 |
Change Request Template | p. 169 |
Planning Software | p. 170 |
Tracking Software | p. 174 |
Closing | p. 175 |
Project Sign-off Template | p. 175 |
Customer Feedback Questionnaire Template | p. 176 |
Lessons Learned Summary Template | p. 177 |
Project Documentation Template | p. 178 |
Resources | p. 181 |
Books | p. 181 |
Blogs and Web Sites | p. 183 |
Professional Qualifications | p. 185 |
Associations and Qualifications | p. 185 |
Glossary | p. 187 |
Index | p. 193 |
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