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9780816055227

Problem Solving

by ; ;
  • ISBN13:

    9780816055227

  • ISBN10:

    081605522X

  • Edition: 2nd
  • Format: Hardcover
  • Copyright: 2004-05-01
  • Publisher: Ferguson Pub
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List Price: $25.00

Summary

Looks at the problem-solving skills that help individuals to be successful on the job, discussing a five-step process that can be applied to most situations.

Table of Contents

Introduction 1(6)
Part I: Problem-Solving Tools
1 The Problem Solver in You
7(12)
2 Using Scientific Thinking to Solve Problems
19(14)
3 Using Creative Thinking to Solve Problems
33(12)
4 Obstacles to Problem Solving
45(14)
Part II: The Problem-Solving Process
5 Step 1-Identify and Define the Problem
59(16)
6 Step 2-Define Goals and Objectives
75(10)
7 Step 3-Generate Solutions
85(14)
8 Step 4-Make a Plan of Action
99(10)
9 Step 5-Follow Through
109(12)
10 Decision Making
121(8)
Glossary 129(4)
Bibliography 133(2)
Index 135

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Excerpts

Developing and understanding different methods of tackling problems is an essential career skill. Problem Solving, Second Edition teaches readers how to become a problem solver, a valuable and highly sought person in today's complicated workforce. This book illustrates the difference between scientific and creative problem-solving techniques and outlines a five-step approach to dealing with dilemas that students can apply to almost any situation.

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