Process Management in Design and Construction

by Cooper, Rachel; Aouad, Ghassan; Lee, Angela; Wu, Song; Fleming, Andrew; Kagioglou, Michail

• ISBN13: 9781405102117
• ISBN10: 140510211X
• Edition: 1st
• Format: Hardcover
• Copyright: 2004-11-19
• Publisher: Wiley-Blackwell

Summary

Process management enables efficiency improvements by identifying and integrating generic sub-processes. This book provides a comprehensive introduction to process management in design and construction in order to meet the business needs of the construction industry in a highly competitive global environment.

Author Biography

Dr. Rachel Cooperis Professor of Design Management and Associate Head of Research in the School of Art and Design at the University of Salford. She is Chair of the European Design Academy and edits the international journal, The Design Journal. She has published several books and papers in design management, new product development and conducted major research programes in this field.

Ghassan Aouad, is Dean of the Faculty of Business, Law and the Built Environment and Professor of Construction IT & Management within the School of the Built Environment.

Mike Kagioglou is a Professor of Process Management and Head of the School of the Built Environment, University of Salford. He comes from an engineering manufacturing background and for the past 12 years he has been undertaking research and teaching in the area of the built and human environment. Mike is currently the Director for Salford Centre for Research & Innovation and the Academic Director for Salford University of Collaborative Health and Care Infrastructure Research and Innovation Centre. Mike has published over 100 academic and industrial papers and reports.

Table of Contents

Preface	vii
Contributors	ix
Acknowledgements	xi
Introduction -- Why Process?	1	(3)
The Product Development Process	4	(22)
Product development in manufacturing	4	(2)
The need for new product development (NPD)	6	(1)
NPD activities	7	(2)
NPD models	9	(7)
Applying product development to construction: historical background	16	(4)
Construction project process models	20	(3)
Process development in construction	23	(2)
Conclusion	25	(1)
Techniques and Technologies for Managing the Product Development Process in Construction	26	(23)
Approaches to process modelling	26	(5)
Process improvement	31	(8)
IT and the design and construction process	39	(6)
Legacy archive and process information management	45	(1)
Latest technology development	46	(1)
Future vision	47	(2)
Case Study: the Generic Design and Construction Process Protocol	49	(56)
What do we mean by `process'?	50	(2)
Drivers behind the process	52	(1)
Construction and `process'	52	(2)
Manufacturing and `process'	54	(1)
The terms of reference for designing the Process Protocol	55	(1)
Factors identified with problems in the design and construction process	56	(6)
The concept of the Process Protocol: the drivers and philosophies	62	(10)
Operation of the Protocol	72	(1)
The Process Protocol described	73	(3)
The Process Protocol elements	76	(5)
The Activity zones	81	(4)
Deliverables	85	(3)
Legacy archive	88	(1)
IT and the Process Protocol	88	(1)
The use of technology during the process	88	(5)
Postscript: the development of the sub-processes and a toolkit	93	(10)
Summary	103	(2)
Implementation Issues	105	(23)
Implementation issues	106	(8)
A case study of implementation: Britannia Walk	114	(7)
Communication	121	(5)
The future	126	(1)
Conclusion	126	(2)
Appendix The Process Protocol Phases and Activity Zones Demystified	128	(18)
Phases	128	(12)
Phase 0: demonstrating the need	128	(1)
Phase 1: conception of need	129	(1)
Phase 2: outline feasibility	130	(1)
Phase 3: substantive feasibility study and outline financial authority	131	(1)
Phase 4: outline conceptual design	132	(2)
Phase 5: full conceptual design	134	(1)
Phase 6: production design, procurement and full financial authority	135	(1)
Phase 7: production information	136	(1)
Phase 8: construction	137	(1)
Phase 9: operation and maintenance	138	(2)
Activity zones	140	(6)
Development management	140	(1)
Project management	140	(1)
Resource management	141	(1)
Design management	142	(1)
Production management	142	(1)
Facilities management	143	(1)
Health and safety, statutory and legal management	143	(1)
Process management	144	(1)
Change management	144	(2)
List of Abbreviations	146	(2)
References	148	(39)
Index	187