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Processes, Systems, and Information An Introduction to MIS

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  • Edition: 3rd
  • Format: Paperback
  • Copyright: 2018-02-01
  • Publisher: PEARSON
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Supplemental Materials

What is included with this book?


For introductory courses in Management Information Systems


A process focus that’s engaging, relevant, and easy to teach

Transform your MIS course with Processes, Systems, and Information: An Introduction to MIS – a hands-on, process approach to business. Earl H. McKinney, Jr., and David M. Kroenke show students exactly how businesses use information systems and technology to create competitive strategies, support business processes, and accomplish their goals. Complete with numerous examples of business situations, this book helps students understand what business systems actually are and why they’re so important.


In the 3rd Edition, you’ll find a reflection of the current technological landscape, coverage of technologies new to the business scene, and a strong emphasis on security. Its clear and concise presentation, within the process context, makes Processes, Systems, and Information the ideal book for majors and non-majors alike. Non-majors will see the vital role IS plays in supporting their business processes.

Also available with MyLab MIS

MyLab™ is the teaching and learning platform that empowers you to reach every student. By combining trusted author content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student. And, with Decision-Making Mini Simulations and Auto-Graded Excel and Access Projects, students learn how MIS concepts will help them succeed in their future careers. 


Note: You are purchasing a standalone product; MyLab MIS does not come packaged with this content. Students, if interested in purchasing this title with MyLab MIS, ask your instructor for the correct package ISBN and Course ID. Instructors, contact your Pearson representative for more information.

If you would like to purchase both the physical text and MyLab MIS, search for:


0134854446 / 9780134854441 MyLab MIS with Pearson eText for Processes, Systems, and Information: An Introduction to MIS -- Access Card Package, 3/e


Package consists of:

  • 0134827007 / 9780134827001   Processes, Systems, and Information: An Introduction to MIS, 3rd Edition
  • 013486722X / 9780134867229   MyLab MIS with Pearson eText — Access Card — for Processes, Systems, and Information: An Introduction to MIS

Author Biography

Earl McKinney, Jr.

Teaching the introduction to MIS course has been Earl McKinney’s passion for 20 years. He first caught the bug at his alma mater, the U.S. Air Force Academy, and has continued his addiction during his tenure at Bowling Green State University. While teaching that class and other undergraduate and graduate classes, Earl has also introduced a half dozen new courses on security, social media, ERP, and information. He has been awarded a number of department and college teaching awards by students and fellow faculty, and is currently the Chair of the Accounting and MIS departments. His interest in the broader context of the business curriculum is reflected in several of his publications and by the Decision Science Institute’s National Instructional Innovation Award.


Earl’s research in e-commerce, small team communication during a crisis, and theoretical work on the notion of information has been published in Behaviour and Information Technology, Human Factors, Information and Management, and MIS Quarterly. He consults with James Hall, the former head of the NTSB for British Petroleum, the U.S. Forest Service, and several Air Force agencies on human factors and aviation communication issues.


He holds an undergraduate economics degree from the Air Force Academy, a Master’s of Engineering from Cornell University, and a PhD in MIS from the University of Texas. A former Air Force fighter pilot, Earl lives in Bowling Green with his wife and has two grown sons.




David Kroenke

David Kroenke has many years of teaching experience at Colorado State University, Seattle University, and the University of Washington. He has led dozens of seminars for college professors on the teaching of information systems and technology; in 1991, the International Association of Information Systems named him Computer Educator of the Year. In 2009, David was named Educator of the Year by the Association of Information Technology Professionals–Education Special Interest Group (AITP-EDSIG).


David worked for the U.S. Air Force and Boeing Computer Services. He was a principal in the startup of three companies. He was also vice president of product marketing and development for the Microrim Corporation and was chief of technologies for the database division of Wall Data, Inc. He is the father of the semantic object data model. David’s consulting clients have included IBM, Microsoft, and Computer Sciences Corporations, as well as numerous smaller companies. Recently, David has focused on using information systems for collaboration in education and industry.


His text Database Processing was first published in 1977 and is now in its 15th Edition. He has published many other textbooks, including Database Concepts, 6th Edition (2013), Using MIS, 7th Edition (2015), Experiencing MIS, 5th Edition (2015), MIS Essentials, 4th Edition (2015), SharePoint for Students (2012), and Office 365 in Business (2012). David lives on Whidbey Island, Washington. He has two children and three grandchildren. 

Table of Contents


1. The Importance of MIS

2. Business Processes, Information Systems, and Information



3  Networks and the Cloud

4. Database Processing

5. Information Systems Security



6. Using IS to Improve Processes

7. Supporting Processes with ERP Systems

8. Supporting the Procurement Process with SAP

    (Appendix 8) SAP Procurement Tutorial

9. Supporting the Sales Process with SAP

    (Appendix 9) SAP Sales Tutorial



10. Collaboration and IS

11. Social Media and IS

12. Business Intelligence and IS

     (Appendix 12) SAP Business Intelligence Tutorial

Extension 1    Information Systems Careers

Extension 2    Hardware and Software 

Extension 3    Process Management and Information Systems Development                         

Extension 4    AI and Robots    

Extension 5    Location-Based Data Information Systems: Mobile Devices and Geographic Information Systems

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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