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9780761910312

Productivity in Public and Non Profit Organizations : Strategies and Techniques

by
  • ISBN13:

    9780761910312

  • ISBN10:

    076191031X

  • Format: Paperback
  • Copyright: 1998-03-10
  • Publisher: Sage Publications, Inc

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Supplemental Materials

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Summary

This book provides an overview and assessment of state-of-the-art strategies for performance and productivity in public and non-profit organizations. It is research-based and draws on real cases. Topics include: rationales for productivity and performance improvement; evolution of productivity improvement; strategies for implementing improvement; analytical tools; strategic planning; organizational information technologies; TQM; benchmarking; partnering; re-engineering; project management strategies; and people-based productivity improvement strategies.

Table of Contents

PART ONE: INTRODUCTION
The Productivity Challenge
PART TWO: FOUNDATIONS
Problem Diagnosis
Measuring Productivity
Achieving Success
PART THREE: STRATEGIES
Strategic Planning
Partnering and Alignment
The Quality Paradigm
Improving Efficiency
Managing Information Technology Systems
Productivity through People
PART FOUR: CONCLUSIONS
The Future of Productivity Improvement

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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