Professional BlackBerry

by Johnston, Craig J.; Evers, Richard

• ISBN13: 9780764589539
• ISBN10: 0764589539
• Format: Paperback
• Copyright: 2005-07-29
• Publisher: Wrox

Summary

BlackBerrys enable users to stay connected with wireless access to e-mail, calendars, and corporate data; they have a phone and a Web browser in addition to other wireless features Written by a BlackBerry insider with assistance from Research in Motion, this book covers support topics ranging from setting up BlackBerry pilot programs to developing applications that let BlackBerry users access corporate data and systems remotely Key topics include how to deploy BlackBerrys within the organization, how to create push applications to extend the functionality of BlackBerrys, and how to implement new features of the latest BlackBerry Enterprise Server (BES) 4.0 Details rolling out BlackBerrys to users in an easy and controlled manner, planning for disaster recovery, and developing Web-based applications using mobile Web technology

Author Biography

Craig James Johnston of East Windsor, New Jersey, has more than 15 years of networking experience, most recently with the BlackBerry. He has done proof-of-concept BlackBerry projects and has actively supported BlackBerry devices in a Lotus Domino environment since 2000. His extensive knowledge of networking, hardware, and wireless technologies is coupled with writing and technical instruction.

Richard Evers of Waterloo, Ontario, Canada, is the editor of the BlackBerry Developer Journal. He is an expert in the areas of wireless communication and small-footprint application development. He has more than 25 years’ experience designing and developing commercial and custom applications. He has been editor and publisher of numerous publications, including Transactor magazine. He creates and publishes educational Web sites, and he develops customized Web software (including search engines, custom proxy servers, and browsers).

Table of Contents

Acknowledgments	xvii
Introduction	xix
Part I: Understanding, Planning for, and Installing BlackBerry	1	(106)
Chapter 1: System Architecture	3	(16)
Current Architecture (Version 4.0)	3	(12)
Handheld Unit	5	(1)
BlackBerry Enterprise Server	6	(5)
BlackBerry Network Operations Center	11	(1)
Data Network	12	(1)
Putting It All Together	13	(2)
Legacy Architecture (Versions 2.2 and 3.6)	15	(2)
Differences Between BES 4.0 and Older BES Versions	15	(1)
Putting It All Together	16	(1)
Mail System-Specific Differences	17	(1)
Summary	18	(1)
Chapter 2: Planning Your First BlackBerry Installation	19	(8)
Integrating BlackBerry with an Existing Infrastructure	19	(3)
Mail Server/Post Office	20	(1)
Firewall	20	(1)
Demilitarized Zone	21	(1)
Pre-Installation Procedures	22	(4)
Hardware and Software	22	(2)
Security	24	(1)
Mail System Specifics	24	(1)
Using MSDE or SQL Databases	25	(1)
Summary	26	(1)
Chapter 3: Deploying the Desktop Software	27	(16)
Desktop Software Components	27	(2)
Desktop Manager	28	(1)
Application Loader	28	(1)
Handheld Manager	28	(1)
Handheld Software	29	(1)
Automating the Desktop Software Installation	29	(8)
Silent Install	29	(7)
Using MSI Files	36	(1)
IT Policies	37	(4)
BES 4.0	37	(3)
Domino BES 2.2 and Exchange BES 3.5	40	(1)
IT Policies and Handheld Units	41	(1)
Summary	42	(1)
Chapter 4: Upgrading Your BlackBerry Environment	43	(12)
Understanding Version Differences	43	(1)
Deciding Whether to Upgrade to BES 4.0	44	(1)
Microsoft Exchange BES 4.0	44	(1)
Lotus Domino BES 4.0	45	(1)
Common Upgrade Considerations	45	(3)
Deployment of SQL or MSDE	45	(2)
State Databases (Domino BES Only)	47	(1)
Attachment Service	47	(1)
BlackBerry Router	47	(1)
MDS	48	(1)
Preparing to Upgrade	48	(1)
Patch Levels	48	(1)
Maintenance	48	(1)
Upgrade Order	49	(1)
Upgrading Your BES	49	(4)
Upgrading Your Exchange BES	50	(1)
Upgrading Your Domino BES	50	(1)
BES Upgrade Scenarios	50	(3)
Summary	53	(2)
Chapter 5: Installing or Upgrading the Handheld Software	55	(12)
Upgrading in a Pre-BES 4.0 Environment	55	(1)
Upgrading in a BES 4.0 Environment	55	(10)
Creating a Shared Server	56	(1)
Creating Software Configurations	57	(5)
Installing or Upgrading the Software	62	(3)
Summary	65	(2)
Chapter 6: Monitoring and Enhancing Your BlackBerry Environment	67	(14)
Monitoring Your BlackBerry Environment	67	(12)
Using BESAIert	68	(3)
Using Simple Network Management Protocol	71	(3)
PerfMon	74	(3)
Monitoring Mobile Data Service	77	(1)
Using System Logger	78	(1)
Load Balancing BlackBerry and Mail Servers	79	(1)
Baselining Your Servers	79	(1)
Monitoring Your Servers	80	(1)
Summary	80	(1)
Chapter 7: Managing Your BlackBerry Users	81	(16)
IT Commands	81	(4)
Resend IT Policy	83	(1)
Assign IT Policy	83	(1)
Resend Peer-to-Peer Key	83	(1)
Resend Service Book	83	(1)
Set Password and Lock Handheld	83	(1)
Set Owner Information	84	(1)
Erase Data and Disable Handheld	85	(1)
PIM Settings	85	(3)
E-mail Filters	87	(1)
Tasks	87	(1)
E-mail Settings	87	(1)
Memos	88	(1)
Address Book	88	(1)
User-Specific PIM Settings	88	(1)
Setting Up Full Wireless Synchronization	88	(3)
Using Domino Roaming User Profiles	89	(1)
Using iNotes	89	(1)
Using Manual Replicas	89	(2)
Redirector Settings	91	(1)
Redirect to Handheld	91	(1)
Do Not Redirect When in Cradle	92	(1)
Do Not Save Sent Messages	92	(1)
Signature	92	(1)
MDS Access Control	92	(4)
Pull	93	(1)
Push	94	(1)
Enabling Push and Pull Control	95	(1)
Summary	96	(1)
Chapter 8: Disaster-Recovery Planning	97	(10)
Lotus Domino BES	97	(7)
Pre-4.0 Domino BES (BES 2.2)	97	(3)
BES 4.0	100	(4)
Exchange BES	104	(1)
Backup and Restore	104	(1)
Knife-Edge Cutover	104	(1)
User Move	105	(1)
Novell GroupWise BES 4.0	105	(1)
Summary	105	(2)
Part II: Expanding the Reach of Your BlackBerry Environment	107	(110)
Chapter 9: Introduction to Mobile Data Service and Simulators	109	(12)
Using MDS	109	(6)
Out-of-the-Box Usage	110	(1)
Web Browsing (Internet and Intranet)	110	(2)
Playing Games	112	(1)
Off-the-Shelf Applications	113	(2)
Introduction to the Simulators	115	(5)
BlackBerry Simulator	115	(4)
MDS Simulator	119	(1)
Email Server Simulator	119	(1)
Summary	120	(1)
Chapter 10: BlackBerry Web Portal	121	(22)
Creating BlackBerry-Friendly Web Content	121	(1)
Designing the Cafeteria Portal	122	(11)
Wireless Markup Language	123	(1)
Introduction to WML	123	(10)
Displaying the Correct Portal Page	133	(9)
The Redirector Page	133	(4)
The Cafeteria Home Page	137	(1)
Adding ASP Support to the Abyss Web Server	137	(2)
Feedback Form	139	(3)
Summary	142	(1)
Chapter 11: The BlackBerry Channel	143	(14)
Using the BlackBerry Channel	143	(1)
Creating Your First Channel	144	(12)
The Channel Web Page	144	(1)
The Channel Icons	145	(9)
The Today's Menu Channel	154	(1)
Preparing the Channel	155	(1)
Summary	156	(1)
Chapter 12: The BlackBerry Web Message and Cache Content	157	(6)
Creating a BlackBerry-Friendly Web Message	157	(3)
Browser-Content	160	(2)
Preparing Browser-Content	160	(1)
Pushing Out the New Channel	161	(1)
Pushing Out the Browser-Content	161	(1)
Testing the Browser-Content	162	(1)
Summary	162	(1)
Chapter 13: Developing BlackBerry Java Applications	163	(28)
J2ME Basics	164	(10)
J2SE Versus J2ME Edition	164	(1)
BlackBerry API Basics	165	(2)
The BlackBerry Java Development Environment	167	(6)
BlackBerry Wireless Device Simulator	173	(1)
Creating Your First BlackBerry Application	174	(15)
Preparing Your Workspace	175	(1)
Creating and Adding Source Files	175	(1)
Developing Your First Blackberry Application	176	(2)
Fully Extending the Application	178	(7)
Distributing Your New Application	185	(4)
Summary	189	(2)
Chapter 14: The Plazmic Media Engine	191	(26)
Introducing the PME	191	(2)
Creating Plazmic Content	193	(1)
Understanding Design Considerations	194	(1)
Screen Size	195	(1)
Color Depth	195	(1)
Fonts	195	(1)
Sound	195	(1)
Working with Composer	195	(21)
Creating New Content	196	(9)
Animation	205	(5)
Event-Based Animation	210	(4)
Exporting Your Document	214	(1)
Publishing Plazmic Content	214	(2)
Summary	216	(1)
Appendix A: Wireless Markup Language Reference	217	(12)
Appendix B: WMLScript Compendium	229	(34)
Appendix C: Java Low Memory Manager: A Development Guide	263	(4)
Appendix D: Writing Efficient J2ME Software	267	(6)
Appendix E: User Interface Coding Tips	273	(4)
Appendix F: Storing Data Persistently	277	(10)
Index	287