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| How to Use This Book | |
| Introduction: Bridging the Art and Science of Clinical Care | |
| Communication Skills | |
| Models of Effective Communication | |
| The Patient-Oriented Interview | |
| Good Listening and Responding Skills | |
| Nonverbal Communication Skills | |
| Delivering Bad News: Supportive Communication | |
| Building Doctor-Patient Rapport | |
| Building Patient Compliance | |
| Patient Education: The Doctor as Teacher | |
| Good Recordkeeping | |
| Interdisciplinary Interactions and Communications | |
| Doctor-Staff Communications | |
| Applying Communication Techniques In The Clinic | |
| Understanding the Patient's Experience | |
| Optimizing Communication with Specific Patient Groups | |
| Handling Difficult Patient Encounters | |
| Communicating with Psychiatric Patients | |
| Communicating with Pediatric Patients | |
| Communicating with Patients from Special Populations | |
| Examination Observations | |
| Follow-Up Questions on Symptoms | |
| Contact Lens Interview | |
| Vision Therapy Interview | |
| Low Vision Interview | |
| Pediatric Interview | |
| General Medical Interview | |
| Interview Questions For Potential Office Staff Members | |
| Table of Contents provided by Publisher. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.
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