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9780131709928

The Professional Server A Training Manual

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  • ISBN13:

    9780131709928

  • ISBN10:

    0131709925

  • Edition: 2nd
  • Format: Paperback
  • Copyright: 2012-01-03
  • Publisher: Pearson
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List Price: $107.60

Summary

Rev. ed. of: Service at its best / Ed Sanders, Paul Paz, Ron Wilkinson. 2002.

Table of Contents

1.   The Professional Server

2.   Professional Appearance

3.   Table Settings, Napkin Presentations, and Table Service

4.   Serving Food and Beverages

5.   Service Readiness

6.   Wine and Beverage Service

7.   Guest Communication

8.   The Technology of Service

9.   The Host

10. Banquets, Catering, and Buffet Service

 

Appendix A: Common Menu Terms

 

Appendix B: Wine Terminology: General, Sight, Smell, and Taste

 

Appendix C: Spirit Brands and Related Cocktails

 

Appendix D: Ales, Lagers, and Non-Alcoholic Beers

 

Index

Supplemental Materials

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