Program Management for Improved Business Results

by Dragan Z. Milosevic (Portland State Univ. USA ); Russ Martinelli (Program Management Methods, Intel Corporation, Portland, Oregon); James M. Waddell (Independent Consultant, Sunriver, OR)

• ISBN13: 9780470569498
• ISBN10: 0470569492
• Format: eBook
• Copyright: 2009-07-01
• Publisher: Wiley

Summary

The need for information on program management is more critical now than ever before. PMIs development of a new standard on program management is driving even greater interest. At the same time, there are few books covering the subject, which provide practical answers, benchmarks, and case studies, however, this book fills the gap. The authors focus on both the macro level of integrating projects and portfolios into the business strategy and the micro level of managing a single program. It contains 6 issue-oriented cases weaved throughout the text, and an additional 5 comprehensive cases in the appendix. The result is a blueprint for the successful implementation of program management.

Table of Contents

Preface

Acknowledgements

It's About The Business

Demystifying Program Management

The Business Case for Program Management

Aligning Programs with Business Strategy

Program Management in Practice: LorryMer IT

Managing the Whole Product

Managing The Program

The Program Team

Program Definition and Planning

Program Execution

Program Processes

Program Management in Practice: The Budica Program

Program Management Metrics And Tools

Program Management Metrics

Strategic Program Management Tools

Operational Program Management Tools

Program Management in Practice: Using Tools on a Mercedes

The Program Manager

Program Manager Roles and Responsibilities

Program Manager Core Competencies

Program Management in Practice: Spotlight Corp

Organizing For Program Management

Transitioning to Program Management

The Program Management Office

Program Management in Practice: Trust Corporation

Industry Examples

American Shogun

ConSoul Software

Planet Orbitz

General Public Hospital

Final Thoughts on Program Management

Index

Table of Contents provided by Publisher. All Rights Reserved.