Programming Microsoft Outlook and Microsoft Exchange : Build Collaborative Business Solutions with MS Outlook 98-2000

by Thomas Rizzo

• ISBN13: 9780735605091
• ISBN10: 0735605092
• Format: Paperback
• Copyright: 1999-03-01
• Publisher: Microsoft Pr

Summary

Written by an accomplished solutions developer who is currently a product manager in the Microsoft Exchange group, this is the definitive guide to development for Microsoft's powerful messaging and collaboration tools. The CD-ROM contains an evaluation copy of Microsoft Exchange Server 5.5, sample applications, ADSI software, and sample Outlook forms.

Author Biography

Thomas Rizzo is an accomplished solutions developer who currently serves as product manager in the Microsoft Exchange group. In his four years at Microsoft, Tom has garnered two major awards--Outstanding Technical Contributor from Microsoft Technical Education and 1996 Microsoft Federal Systems Engineer of the Year.

Table of Contents

PART I: INTRODUCTION TO COLLABORATIVE SYSTEMS	3	(66)
CHAPTER ONE A Broader Definition of Collaboration	3	(14)
Tools for Building Collaborative Systems	4	(3)
Microsoft Outlook	5	(1)
Microsoft Internet Explorer	5	(1)
Microsoft Exchange Server	5	(1)
Microsoft SQL Server	5	(1)
Microsoft Internet Information Server	5	(1)
Microsoft Site Server	6	(1)
Microsoft Visual Studio	6	(1)
Microsoft Visual Basic	6	(1)
Microsoft Visual InterDev	6	(1)
Examples of Collaborative Solutions	7	(10)
Messaging Applications	7	(1)
Tracking Applications	8	(3)
Workflow Applications	11	(2)
Real-Time Applications	13	(1)
Knowledge Management Applications	14	(3)
CHAPTER TWO Collaborative Features of Microsoft Outlook	17	(18)
E-mail	17	(8)
Automatic Name Resolution and Nickname Support	18	(1)
Importance and Sensitivity Levels	19	(1)
Delayed Delivery and Auto-Expire	19	(1)
Message Attachments and Shortcuts	19	(1)
Message Flags	20	(1)
Voting Buttons	21	(1)
HTML Mail	22	(2)
Background and Scheduled Synchronization	24	(1)
Internet and Industry Standards Support	25	(1)
S/MIME Support	25	(1)
Information Management	25	(10)
Calendars	26	(1)
Contacts	27	(1)
Tasks	28	(1)
Journal	29	(1)
Integrated File Management	30	(1)
Filtered Replication	31	(1)
Rules	31	(1)
Views	32	(3)
CHAPTER THREE Exchange Server as a Platform for Collaboration	35	(34)
Robust Messaging Infrastructure	35	(3)
Least-Cost Routing, Load Balancing, and Failover	35	(1)
Delivery and Read Receipts	36	(2)
Message Tracking	38	(1)
Industrial-Strength Object Database	38	(6)
Huge Storage Capacity	39	(1)
Multiple Views	40	(1)
Built-In Replication	41	(3)
Schema Flexibility	44	(1)
Transaction Logging	44	(1)
Exchange Server Directory	44	(4)
Reliable Database Engine	45	(1)
Multimaster and Replication Capabilities	45	(1)
Customizable Attributes and "White Pages"	45	(1)
Extensibility and Security	46	(1)
Internet and Industry Standards Support	47	(1)
Public Folders	48	(7)
Folder and Application Accessibility	49	(1)
Security and Content Control	50	(2)
Internet Standards Support	52	(3)
Integrated, Internet Standards-Based Security	55	(2)
Windows NT Security	56	(1)
Secure Messaging	56	(1)
Secure Applications	56	(1)
S/MIME Support	57	(1)
Multitiered, Replicated, Secure Forms Library	57	(3)
Organizational Forms Libray	58	(1)
Folder Forms Library	59	(1)
Personal Forms Library	59	(1)
Web Forms Library	59	(1)
Built-In Information Management Tools	60	(3)
Rules	60	(1)
Event Scripting Agent	61	(2)
Connectivity and Migration Tools	63	(1)
Client Options	63	(1)
Pocket Outlook	63	(1)
Outlook Express	64	(1)
Outlook Web Access	64	(1)
Outlook for Windows Versions 3.x and the Macintosh	64	(1)
Microsoft Outlook	64	(1)
Choosing a Client	64	(5)
PART II: BUILDING OUTLOOK APPLICATIONS	69	(286)
CHAPTER FOUR Folders, Fields, and Views	69	(42)
Folders	71	(14)
Creating Public Folders	71	(1)
Customizing Folder Properties	72	(7)
Setting Up Moderated Folders	79	(1)
Creating Public Folder Rules	80	(5)
Fields	85	(9)
Creating Custom Fields	85	(3)
Creating Combination Fields	88	(2)
Creating Formula Fields	90	(2)
Using Custom Fields in Filtered Replication	92	(2)
Views	94	(17)
Creating New Views	94	(4)
Customizing the Current View	98	(1)
Formatting the Columns in a View	98	(2)
Grouping Items in a View	100	(2)
Sorting Items in a View	102	(1)
Filtering Information in Views	103	(2)
Editing View Settings	105	(6)
CHAPTER FIVE Forms	111	(44)
Outlook Form Types	111	(3)
Message Forms	111	(1)
Post Forms	112	(1)
Contact Forms	112	(2)
Office Document Forms	114	(1)
How Forms Work	114	(3)
Data Binding	116	(1)
Designing Forms	117	(7)
Opening a Form in Design Mode	117	(2)
Choosing Display Properties	119	(2)
Important Default Fields	121	(3)
Using Controls	124	(16)
Accessing Controls from the Control Toolbox	125	(1)
Renaming Controls	126	(1)
Assigning Captions	126	(1)
Setting the Font and Color	127	(1)
Establishing Display Settings	128	(1)
Binding Controls	128	(1)
Setting Initial Values	128	(1)
Requiring and Validating Information in Fields	129	(1)
Built-In Outlook Controls	129	(8)
Using Custom or Third-Party Controls	137	(2)
Setting Advanced Control Properties	139	(1)
Setting the Tab Order	140	(1)
Layering Controls on a Form	140	(1)
Form Properties	140	(4)
Setting Default Form Properties	140	(3)
Setting Advanced Form Properties	143	(1)
Testing Form	144	(1)
Publishing Forms	145	(2)
Publishing Forms in a Forms Library	145	(1)
Saving the Form Definition with the Item	146	(1)
Saving the Form as an .oft File	147	(1)
Enhancing Forms	147	(8)
Extending Functionality with Office Document Forms	148	(3)
Creating Actions	151	(5)
CHAPTER SIX Programming Outlook with VBScript	155	(24)
The Outlook Script Editor	156	(1)
VBScript Fundamentals	157	(6)
Working with Variables	157	(3)
Data Types in VBScript	160	(1)
Working with Objects	160	(1)
Constants in VBScript	161	(1)
Error Handling	162	(1)
The Script Debugger	163	(1)
Working with Outlook Objects	164	(7)
Getting Help with Outlook Objects	165	(1)
The Outlook Object Browser	166	(2)
The Outlook Object Hierarchy	168	(3)
Outlook Events	171	(2)
Writing Event Handlers	171	(1)
Disabling Events	172	(1)
Sequence of Events	172	(1)
Other Common Tasks in Outlook Development	173	(6)
Automating Outlook Office Documents	174	(2)
Automating Outlook from Other Applications	176	(1)
Using CDO in Outlook	176	(3)
CHAPTER SEVEN Putting It All Together: The Account Tracking Application	179	(34)
Overview of the Account Tracking Application	179	(6)
The Account Tracking Folder	180	(1)
The Account Tracking Form	181	(4)
Setting Up the Application	185	(2)
Copying the Account Tracking Folder	185	(1)
Copying the Product Sales Database	186	(1)
Setting Permissions on the Folder	187	(1)
Techniques Employed by the Account Tracking Application	187	(20)
Setting Global Variables	187	(1)
Determining Compose or Read Mode: The Item_Read Event	188	(1)
Initializing the Application: The Item_Open Event	189	(2)
Connecting to the Sales Database: The GetDatabaseInfo Subroutine	191	(1)
Displaying an Address Book Using CDO: The FindAddress Subroutine	192	(1)
Creating Account Contacts: The cmdAddAccountContact Subroutine	193	(1)
Refreshing the Contact List Box: The cmdRefreshContactsList Subroutine	194	(1)
Performing Default Contact Actions: E-mail, Letters, and NetMeeting	195	(3)
Automating Excel: The cmdCreateSalesChart and cmdPrintAccountSummary Subroutines	198	(6)
Unloading the Application: The Item_Close Event	204	(3)
Outlook Today and the Account Tracking Application	207	(6)
Viewing the Customized Outlook Today Page	208	(3)
Setting Up the Customized Outlook Today Page	211	(2)
CHAPTER EIGHT Outlook and the Web	213	(46)
Outlook Today	213	(4)
Outlook Today Technologies	214	(1)
Customizing Outlook Today	215	(2)
Active Server Pages	217	(14)
ASP Fundamentals	217	(2)
Global.asa	219	(3)
Built-In ASP Objects	222	(8)
Server-Side Include Files	230	(1)
Server Components	230	(1)
Outlook Web Access	231	(6)
Installing Outlook Web Access	231	(2)
Outlook Web Access and ASP Security	233	(3)
Special Considerations for Setting Up Outlook Web Access	236	(1)
The Outlook HTML Form Converter	237	(22)
Software Requirements of the Converter	237	(1)
Components of the Converter	238	(1)
Features of the Converter	238	(3)
Stepping Through a Conversion	241	(6)
Examples of Conversions	247	(4)
Files Created for Converted Froms	251	(1)
Web Forms Library	252	(2)
Making HTML Forms Available in Outlook	254	(2)
Tips for Developing HTML-Ready Outlook Apps	256	(3)
CHAPTER NINE Outlook 2000 Development Features	259	(44)
Office 2000 COM Add-Ins	259	(9)
Deciding Whether to Write a COM Add-In	260	(1)
Developing a COM Add-In	261	(6)
Debugging Your COM Add-In	267	(1)
Outlook 2000 Object Model	268	(31)
New Objects and Collections	269	(4)
Outlook Bar Object Model	273	(15)
New Methods, Properties, and Events for Existing Objects	288	(8)
Enhancements to All Item Types	296	(3)
VBA Support in Outlook 2000	299	(4)
VBA Architecture	299	(1)
Creating a VBA Application	299	(2)
Choosing What to Write: COM Add-In or VBA Program?	301	(2)
CHAPTER TEN Outlook 2000 in Action: Enhancements to the Account Tracking Application	303	(52)
Folder Home Pages	303	(8)
Setting Up the First Folder Home Page	305	(1)
Example Script for the Folder Home Page	306	(5)
The Outlook View Control	311	(8)
Setting Up the Second Folder Home Page	313	(1)
Using the Outlook View Control	313	(6)
The Account Tracking COM Add-In	319	(36)
Compiling and Registering the COM Add-In	320	(1)
Testing the COM Add-In	321	(4)
Implementing the COM Add-In	325	(30)
PART III: COLLABORATION WITH MICROSOFT EXCHANGE	355	(312)
CHAPTER ELEVEN Collaboration Data Objects	355	(106)
What Is CDO?	355	(2)
CDO and the Outlook Object Library	356	(1)
CDO and the CDO for NTS Library	356	(1)
Overview of the CDO Library	357	(2)
Getting Help with the CDO Library	359	(1)
Background for Four Sample Applications That Use CDO	359	(3)
Using the CDO Session Object	360	(1)
Using the Logon Method	360	(2)
Helpdesk Application	362	(48)
Setting Up the Helpdesk Application	364	(4)
Helpdesk CDO Session Considerations	368	(5)
Logging On to the Helpdesk	373	(3)
Accessing Folders in the Helpdesk	376	(3)
Implementing Helpdesk Folder Security	379	(2)
Retrieving User Directory Information	381	(4)
Posting Information in the Helpdesk	385	(4)
Rendering the List of Helpdesk Tickets	389	(7)
Rendering the Actual Helpdesk Ticket	396	(3)
Creating the Calendar Information	399	(6)
Creating a Meeting with the User	405	(3)
Resolving the Helpdesk Ticket	408	(2)
Calendar of Events Application	410	(27)
Setting Up the Calendar of Events Application	412	(2)
CDO Sessions	414	(2)
Prompting the User for Input	416	(4)
Displaying Views of the Calendar	420	(11)
Displaying the Details of an Event	431	(6)
Intranet News Application	437	(14)
Setting Up the Application	438	(2)
Anonymous Logon	440	(4)
Retrieving the Folder and Messages	444	(1)
Displaying the News Items	445	(2)
Reading the Details of a Specific News Item	447	(4)
CDO Visual Basic Application	451	(6)
Setting Up the Application	452	(1)
Programming CDO with Visual Basic	452	(1)
Logging On the User	453	(2)
Finding the Details of the Specific User	455	(2)
CDO Tips and Pitfalls	457	(4)
Avoid the GetNext Trap	457	(1)
Avoid Temporary Objects, If Possible	457	(1)
Use Early Binding with Visual Basic	458	(1)
Use With Statements	458	(1)
Avoid the Dreaded ASP 0115 Error	458	(1)
Avoid the MAPIE_FailOneProvider or CDOE_FailOneProvider Error	459	(1)
Learn Your Properties and Their IDs Well	459	(2)
CHAPTER TWELVE The Event Scripting Agent	461	(46)
Architecture of the Exchange Event Service	461	(2)
Event Service Cautions	463	(1)
Setting Up the Event Service	464	(3)
Registry Settings for Script Authors	467	(1)
Writing Agents by Using Scripts	468	(6)
Supported Event Types	471	(1)
Intrinsic Objects for Scripts	472	(1)
Instantiating Other COM Objects from Your Scripts	473	(1)
Error Trapping and Logging	474	(3)
Microsoft Script Debugger	474	(1)
Script.Response and Logging	475	(1)
The Windows NT Event Log	476	(1)
Expense Report Application	477	(16)
Setting Up the Expense Report Application	478	(2)
Functionality of the Expense Report Application	480	(4)
Expense Agent Script	484	(8)
CDO Code in the Application	492	(1)
Programmatically Binding Agents	493	(2)
Exchange Event Service Configuration Library	493	(2)
Agent Install Application	495	(10)
Using the Exchange Event Service Configuration Library	497	(1)
Accessing Existing Agents	497	(1)
Accessing the Scripts Contained in Agents	498	(1)
Creating Agents Programmatically	499	(5)
Disabling and Deleting Agents	504	(1)
Agent Hosts	504	(1)
Exchange Event Scripting Agent Servers	505	(1)
Running the Script Engine in MTS	505	(2)
CHAPTER THIRTEEN Exchange Server Routing Objects	507	(80)
Exchange Server Routing	508	(12)
Routing Architecture	508	(2)
Operation of the Routing Engine	510	(1)
Process Instances	510	(1)
Routing Maps	511	(2)
Intrinsic Actions	513	(3)
Custom Script Actions	516	(2)
What About Roles?	518	(2)
Expense Routing Application	520	(18)
Setting Up the Expense Routing Application	521	(5)
Changes to the ASP Section of the Application	526	(2)
Changes to the Server Script	528	(10)
Routing Object Library	538	(13)
RouteDetails Object	539	(2)
ProcInstance Object	541	(2)
Map Object	543	(2)
Row Object	545	(1)
Log Object	546	(1)
Participant Object	547	(1)
VoteTable Object	548	(1)
RecipientEntry Object	549	(1)
WorkItem Object	550	(1)
Updated Agent Install Application	551	(36)
Overview of the Updated Agent Install Application	551	(1)
Agent Enhancements	552	(7)
Routing Map Enhancements	559	(16)
Process Instance Enhancements	575	(7)
User Interface Enhancements	582	(5)
CHAPTER FOURTEEN Programming Exchange Server Using ADSI	587	(44)
What Is ADSI?	587	(1)
Accessing the Directory: CDO or ADSI?	588	(1)
Design Goals of the ADSI Object Library	588	(2)
ADSI Object Library Architecture	590	(3)
IADs and IADsContainer Interfaces	590	(1)
Exchange Server Object Classes	591	(1)
IADsContainer Interface	592	(1)
Exchange Server Schema	593	(3)
Access-Category Property	594	(1)
Description Property	594	(1)
Heuristics Property	595	(1)
Creating Paths to Exchange Server Objects and Attributes	596	(1)
ADSI Application	597	(32)
Setting Up the ADSI Application	597	(3)
Logging On to ADSI	600	(1)
Creating a Mailbox	601	(4)
Querying for Information from an Existing Mailbox	605	(14)
Creating a Custom Recipient	619	(1)
Creating a Distribution List	620	(2)
Adding and Removing Users from a Distribution List	622	(2)
Displaying the Users in a Distribution List	624	(2)
Creating a Recipients Container	626	(1)
Displaying the Objects in a Recipients Container	627	(2)
Getting Help with ADSI	629	(2)
CHAPTER FIFTEEN Enhancing Your Exchange Server Applications With COM Components	631	(36)
AcctCrt Component	632	(3)
Creating an Instance of the AcctCrt Component	632	(1)
Creating a Windows NT Account by Using the AcctCrt Component	632	(1)
Deleting a Windows NT Account by Using the AcctCrt Component	633	(1)
Associating Windows NT Accounts with Exchange Server Mailboxes	633	(2)
Rules Component	635	(13)
Storing Rules	635	(1)
Creating an Instance of the Rules Component	636	(1)
Using the Rules Component	636	(5)
Specifying a Logical Condition	641	(2)
Searching for Specific Content	643	(2)
Searching for a Particular Bitmask	645	(3)
ACL Component	648	(1)
Project Application	648	(19)
Setting Up the Project Application	649	(2)
Architecture of the Application	651	(6)
Implementing the Projects Application	657	(5)
Using the Rules Component to Fire on All Incoming Messages	662	(5)
Index	667