Project Management for Telecommunication Managers

by Desmond, Celia L.

• ISBN13: 9781402077289
• ISBN10: 1402077289
• Format: Hardcover
• Copyright: 2004-01-01
• Publisher: Kluwer Academic Pub

Summary

Project Management for Telecommunications Managers is a concise reference work covering important aspects of project management. It explains many key concepts, in layman's terms, for engineering managers, project managers and other professionals working in the telecommunications environment. This presentation is consistent with many of the processes recommended by the certification body for project managers, the Project Management Institute; however, the material expands on the guide by elaborating on the application of the processes in telecommunications projects. The book covers concepts and applications applicable to all telecommunications related areas. Tools for planning, organizing, tracking and managing projects are provided. The author has also included actual examples of various telecommunications projects from wireline and wireless providers, equipment vendors and component manufacturers to illustrate concepts. Important information for working across departmental and functional units and various organizational structures are also included. This book is highly recommended for project managers and project team members who work on projects in the telecommunications environment.

Author Biography

Celia Desmond is President of World Class - Telecommunications, a consulting company. Ms. Desmond provides training in management skills for telecommunications business and engineering environments. She has lectured internationally on Programs for Success in Today's Changing Environment. At Stentor Resource Centre Inc. she was instrumental in establishing the Stentor culture and processes, including the establishment of project management processes. She held line and staff management positions at Bell Canada. In Celia's line positions at Bell Canada, she directed her groups in providing technical and project management support to large business clients. Celia is 2002-2003 President of IEEE Communications Society and is a recent past President of IEEE Canada. Celia was awarded the Donald J. McLellan Award for meritorious service to IEEE Communications Society, the Engineering Institute of Canada John B. Sterling Medal, and the IEEE Millennium award. In addition to holding a Masters in Electrical Engineering from Carleton University, and a B.Sc. in Mathematics & Psychology from Queens University, she also holds a Project Management Professional (PMP) certification.

Table of Contents

Dedication	v
Preface	ix
Introduction	xi
PART I Planning A Project	1	(156)
Chapter 1 Project Planning & Integration	3	(22)
Chapter 2 Project Scope	25	(28)
Chapter 3 Risk Planning	53	(18)
Chapter 4 Work Breakdown Structure	71	(14)
Chapter 5 Schedule Creation	85	(28)
Chapter 6 Procurement	113	(20)
Chapter 7 Budget	133	(24)
PART II Running a Project	157	(68)
Chapter 8 Communications	159	(14)
Chapter 9 The People	173	(28)
Chapter 10 Quality	201	(14)
Chapter 11 Ethics	215	(4)
Chapter 12 Earned Value	219	(6)
PART III Roles of Team Members	225	(42)
Chapter 13 Sales & Marketing	227	(4)
Chapter 14 Senior Management	231	(6)
Chapter 15 Project Management	237	(8)
Chapter 16 Engineering	245	(4)
Chapter 17 Operations	249	(10)
Chapter 18 Purchasing	259	(2)
Chapter 19 Project Management Summary and Trends	261	(6)
Acknowledgments	267	(2)
Acronyms	269	(2)
References	271	(2)
Index	273