Project and Program Management

by Springer, Mitchell

• ISBN13: 9781557535566
• ISBN10: 1557535566
• Format: Hardcover
• Copyright: 2010-06-01
• Publisher: Purdue Univ Pr

Summary

Choosing the right people to carry out a project is essential to its success. When multiple projects are combined into a complex program, the human aspect becomes even more important. This book is the first to truly balance a complete account of the technical aspects of project and program management with a practical approach to understanding and developing the core competencies required to accomplish desired goals. On the technical side, this book is a complete introduction to predicting costs, setting schedules, and assessing risks. On the people side, it sheds new light on how to mold different personality types into a team, how to motivate the team's members, and how to produce extraordinary results. The author details the essential parts of the program management approach, describing the best way to define, organize, and schedule the work to be done, identifying risks and controlling costs during the whole process.

Author Biography

Mitchell L. Springer currently serves as the Director of the Center for professional Studies in Technology and Applied Research at Purdue Univerity. He possesses neary thirty years of theoretical and industry-based practical experience form four disciplines: software engineering, systems engineering, program management, and human resources. An internationally recognized educator and author, Springer has authored numerous articles and books, including Program Management: A Comprehensive Overview of the Discipline (2001), and has lectured on software development methodologies, management practices, and program management. He received his Bachelor of Science in computer science form Purdue University and his MBA and doctorate in executive development from Bals State University. He is certified as both a Project Management Professional (PMP) and Senior Professional in Human Reources (SPHR).

Table of Contents

List of Illustrations	p. ix
Preface	p. xiii
Introduction	p. 1
Successful Program/Project Management Competencies	p. 5
Understanding the Global Environment-Seeing the Bigger Picture	p. 9
Demographics-Understanding the Troughs	p. 10
Aging World Population	p. 12
Shortfall of Skilled Labor in the United States	p. 14
Science and Engineering Demographics-Disturbance in the Supply and Demand Continuum	p. 15
The international Impact	p. 16
Deciphered Human Genome-Genomics	p. 20
Concluding Thoughts	p. 22
Understanding Leadership; Knowing the Difference	p. 23
Defining Management	p. 23
Management Functions	p. 24
Management Roles	p. 26
Management Skills	p. 27
Leaders	p. 28
Entrepreneurs	p. 35
Concluding Thoughts	p. 37
Understanding Team Dynamics and individual Personalities	p. 39
Nuture-Based Perspective	p. 40
Prior to 1920	p. 42
1920 to 1945	p. 51
1945 to 1960	p. 58
1960 to 1980	p. 64
1980 to Present	p. 74
Life Phases at Work	p. 77
Concluding Remarks on the Nurture Side	p. 106
Preferences and Psychological Typing-The Nature Side	p. 108
Sensing (S) and Intuition (N)	p. 108
Thinking (T) and Feeling (F)	p. 109
Extraversion (E) and Introversion (I)	p. 109
Judging (J) and Perceiving (P)	p. 110
Type Combinations	p. 110
Type and Organizational Change	p. 111
Type Dynamics	p. 111
Summary Thoughts by Type	p. 113
Effective Communication Skills	p. 115
Understanding Career Development and Its Models	p. 122
What Am I Really Best Suited to Do?	p. 129
What's Available for Me to Do?	p. 130
Where Do I Want to Be in "X" Years?	p. 138
How Do I Get to Where I Want to Be?	p. 143
Understanding Decision Making and the Value of Inclusivity	p. 151
Business Case for Diversity and Inclusivity; It's All about Growth	p. 155
Domain-Specific Knowledge	p. 159
Overview of Program/Project Management	p. 159
Process Management-What Is It?	p. 161
What Type of Contract Should I Enter Into?	p. 164
Obtaining a Price Quote	p. 169
What Work Is There to Be Done?	p. 170
Ready, Fire, Aim	p. 172
Scheduling the Work	p. 179
Risk Management	p. 194
Managing Your Program Costs	p. 199
Evaluating the Program Plan	p. 204
Executing the Program Plan	p. 208
Establishing Program/Project Management as a Discipline	p. 235
Contract Types	p. 245
Contract Types	p. 245
Factors in Selecting a Contract Type	p. 246
Firm Fixed Price Contracts	p. 248
Cost Reimbursement Contracts	p. 250
Time and Materials Contracts	p. 253
Labor Hour Contracts	p. 253
Letter Contracts	p. 253
The Bidding Process	p. 255
Bid Organization	p. 256
Responsibility Assignment Matrix	p. 258
Before the Request for Proposal	p. 258
On Receipt of the Request for Proposal	p. 260
Proposal Generation Process	p. 261
Review and Approval Process	p. 262
Submittal Process	p. 263
Post-Submittal Process	p. 264
Post-Decision Process	p. 265
Statement of Work (SOW)	p. 266
Technical Specification	p. 267
Work Breakdown Structure (WBS)	p. 268
Classes of Estimates	p. 270
Defining the Work	p. 273
Work Breakdown Structure (WBS)	p. 275
Work Breakdown Structure (WBS) Dictionary	p. 279
Preliminary Responsibility Assignment Matrix (RAM)	p. 281
Budget Development	p. 284
Choosing an Organizational Structure and the Management Cost/Schedule Control System	p. 287
Types of Organizational Structures	p. 287
Criteria for Selecting an Organizational Structure	p. 294
Summary Remarks	p. 294
Program Organization Chart	p. 294
Program Organization Responsibility Assignment Matrix	p. 296
Management Cost/Schedule Control System	p. 296
Bibliography	p. 317
Index	p. 323
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