Psychological Consultation and Collaboration in School and Community Settings

by Dougherty, A. Michael

• ISBN13: 9780534355555
• ISBN10: 0534355552
• Edition: 3rd
• Format: Hardcover
• Copyright: 1999-10-15
• Publisher: Brooks Cole

Summary

Focusing on how consulting is accomplished, this practical book provides a comprehensive and balanced overview of the practice and theory of consultation. The author presents a generic model for application, surveys various approaches to consultation, discusses the organizational context of consultation, and reviews the many ethical and professional issues consultants face.

Table of Contents

Preface	iii
Purpose	iii
About the Third Edition	iv
Overview	v
How To Use This Text	v
Acknowledgments	vi
To the Student	viii
I CONSULTATION AND CONSULTANTS, COLLABORATION AND COLLABORATORS	1	(44)
Introduction and Overview	5	(17)
Introduction	6	(3)
Consultation Defined	9	(2)
Common Characteristics of Consultation	11	(1)
Collaboration Defined	12	(3)
Consultation and Collaboration Compared with Other Human Service Activities	15	(1)
Historical Overview	16	(1)
Glossary of Key Terms Used in the Book	17	(3)
Suggestions for Effective Practice	20	(1)
Questions for Reflection	20	(1)
Suggested Supplementary Readings	21	(1)
Suggested Web Sites	21	(1)
Consultants, Consultees, and Collaborators	22	(23)
Introduction	23	(1)
Characteristics of Effective Consultants and Collaborators	24	(1)
Skills Necessary for Consultation and Collaborators	25	(7)
Roles Consultants and Collaborators Assume	32	(6)
Internal and External Consultants	38	(1)
Consultation Research	39	(4)
Summary	43	(1)
Suggestions for Effective Practice	43	(1)
Questions for Reflection	44	(1)
Suggested Supplementary Readings	44	(1)
II A GENERIC MODEL OF CONSULTATION AND COLLABORATION	45	(152)
The Stages of Consultation and Collaboration	45	(2)
The Phases of the Entry Stage	47	(1)
The Phases of the Diagnosis Stage	48	(1)
The Phases of the Implementation Stage	48	(1)
The Phases of the Disengagement Stage	49	(1)
Putting the Generic Model into Practice	50	(1)
An Example	50	(1)
Case Study II. 1	51	(1)
The Critical Nature of Interpersonal Communication in the Generic Model	51	(1)
Case Study II.2	52	(1)
Personalizing the Consultation and Collaboration Process	53	(2)
Entry Stage	55	(22)
Introduction	56	(1)
Exploring Organizational Needs	56	(4)
Contracting	60	(5)
Physically Entering the System	65	(1)
Psychologically Entering the System	66	(3)
Multicultural Aspects Related to Entry	69	(1)
A Final Note on Entry	70	(1)
Resistance to Consultation	71	(2)
Entry for School Consultants	73	(1)
Entry for Community Consultants	74	(1)
Summary	75	(1)
Suggestions for Effective Practice	75	(1)
Questions for Reflection	76	(1)
Suggested Supplementary Readings	76	(1)
Diagnosis Stage	77	(21)
Introduction	79	(1)
Gathering Information	80	(8)
Defining the Problem	88	(2)
Setting Goals	90	(2)
Generating Possible Interventions	92	(1)
Multicultural Aspects Related to Diagnosis	93	(1)
Diagnosis for School Consultants	94	(1)
Summary	94	(1)
Diagnosis for Community Consultants	95	(1)
Suggestions for Effective Practice	96	(1)
Questions for Reflection	97	(1)
Suggested Supplementary Readings	97	(1)
Implementation Stage	98	(24)
Introduction	99	(1)
Choosing an Intervention	100	(10)
Formulating a Plan	110	(2)
Implementing the Plan	112	(3)
Evaluating the Plan	115	(1)
Multicultural Aspects Related to Implementation	116	(1)
Implementation for School Consultants	117	(1)
Implementation for Community Consultants	118	(1)
Summary	119	(1)
Suggestions for Effective Practice	119	(1)
Questions for Reflection	120	(1)
Suggested Supplementary Readings	120	(2)
Disengagement Stage	122	(21)
Introduction	123	(1)
Evaluating the Consultation Process	124	(11)
Planning Postconsultation/Postcollaboration Matters	135	(1)
Reducing Involvement and Following Up	135	(1)
Terminating	136	(2)
Disengagement for School Consultants	138	(1)
Disengagement for Community Consultants	139	(1)
Multicultural Aspects Related to Disengagement	139	(1)
Summary	140	(1)
Suggestions for Effective Practice	141	(1)
Questions for Reflection	141	(1)
Suggested Supplementary Readings	141	(2)
Ethical, Professional, and Legal Issues	143	(30)
Introduction	144	(1)
Ethics and Professional Issues	145	(19)
Ethical Issues in Organizational Consultation	164	(1)
Consulting over the Internet	165	(1)
The Consultant and the Law	166	(3)
Ethics for School Consultants	169	(1)
Ethics for Community Consultants	170	(1)
Summary	170	(1)
Suggestions for Effective Practice	171	(1)
Questions for Reflection	171	(1)
Suggested Supplementary Readings	172	(1)
The Pragmatic Issues of Working within an Organization	173	(24)
Introduction	174	(3)
The Influence of Organizational Theory	177	(7)
Organizational Change	184	(3)
Dealing with Organizational Culture	187	(1)
Commitment by Stakeholders	188	(2)
Training Consultees	190	(1)
Time Constraints	190	(1)
Whether to Choose Consultation or Collaboration	191	(1)
Organizational Concepts for School Consultants	192	(1)
Organizational Concepts for Community Consultants	193	(1)
Summary	194	(1)
Suggestions for Effective Practice	194	(1)
Questions for Reflection	194	(1)
Suggested Supplementary Readings	195	(2)
III MODELS OF CONSULTATION	197	(164)
Organizational Consultation	200	(29)
Introduction	201	(3)
Organizational Consultation Defined	204	(1)
Key Concepts in Organizational Consultation	205	(17)
Collaboration from an Organizational Perspective	222	(1)
Summary, Trends, and Conclusions	222	(1)
Organizational Consultation for School Consultants	223	(1)
Organizational Consultation for Community Consultants	224	(3)
Suggestions for Effective Practice	227	(1)
Questions for Reflection	228	(1)
Suggested Supplementary Readings	228	(1)
Mental Health Consultation	229	(39)
Introduction	230	(3)
Mental Health Consultation Defined	233	(1)
Key Concepts of Mental Health Consultation	234	(4)
The Consultation Process	238	(19)
Collaboration from a Mental Health Perspective	257	(2)
Summary, Trends, and Conclusions	259	(1)
Mental Health Consultation for School Consultants	260	(1)
Mental Health Consultation for Community Consultants	261	(5)
Suggestions for Effective Practice	266	(1)
Questions for Reflection	266	(1)
Suggested Supplementary Readings	267	(1)
Behavioral Consultation	268	(30)
Introduction	269	(2)
Behavioral Consultation Defined	271	(2)
Key Concepts of Behavioral Consultation	273	(1)
The Consultation Process	274	(14)
Conjoint Behavioral Consultation	288	(2)
Collaboration from a Behavioral Perspective	290	(1)
Summary, Trends, and Conclusions	290	(1)
Behavioral Collaboration for School Consultants	291	(1)
Behavioral Consultation for Community Consultants	292	(3)
Suggestions for Effective Practice	295	(1)
Questions for Reflection	296	(1)
Suggested Supplementary Readings	296	(2)
School-Based Consultation and Collaboration	298	(28)
Introduction	299	(5)
Consulting and Collaborating with School Administrators	304	(2)
Consulting and Collaborating with Teachers	306	(5)
Consulting and Collaborating with Parents	311	(5)
Interagency Collaboration	316	(2)
Pragmatic Issues	318	(4)
School Consultation in the 21st Century	322	(1)
Suggestions for Effective Practice	323	(1)
Questions for Reflection	324	(1)
Suggested Supplementary Readings	324	(2)
Case Study Illustrations of Consultation and Collaboration	326	(35)
Introduction	327	(1)
The Case: Acme Human Services Center	328	(2)
The Approaches to Consultation and Collaboration	330	(12)
School-Based Consultation Example	342	(7)
School-Based Collaboration Example	349	(9)
Summary	358	(1)
Suggestions for Effective Practice	358	(1)
Questions for Reflection	359	(1)
Suggested Supplementary Readings	360	(1)
Epilogue	361	(2)
References	363	(26)
Name Index	389	(7)
Subject Index	396	(5)
Credits	401