Psychological Consultation: Introduction to Theory and Practice

by Brown, Duane; Pryzwansky, Walter B.; Schulte, Ann C.

• ISBN13: 9780205322107
• ISBN10: 0205322107
• Edition: 5th
• Format: Hardcover
• Copyright: 2001-01-01
• Publisher: Allyn & Bacon

Summary

Psychological Consultation outlines the major theoretical approaches to consultation and offers concrete ideas about the consultation process and techniques of consultation. This comprehensive consultation book devotes two chapters to specific consultees: parents and teachers. Additional chapters deal with consultation in organizations, the consultee, the consultant, and the use of data and information to inform the consultation process.

Table of Contents

Preface	xi
Introduction to Consultation	1	(16)
Goal of the Chapter	1	(1)
Chapter Preview	1	(1)
Purpose	1	(1)
Consultation: The History and the Promise	1	(3)
Consultation Defined	4	(4)
Consultation Contrasted to Other Helping Relationships	6	(2)
Some Definitional Issues	8	(2)
Terminology	8	(1)
Lack of True Theories	8	(2)
Internal versus External Consultants	10	(1)
Cultural Assumptions	10	(1)
Interventions Utilized by Human Resource Workers	10	(2)
The Perspective of This Book	12	(1)
The Remainder of the Book	13	(1)
Summary	13	(1)
Tips for the Practitioner	13	(1)
Review Questions	14	(1)
References	14	(2)
Answers to Learning Exercises	16	(1)
Mental Health Consultation	17	(30)
Goal of the Chapter	17	(1)
Chapter Preview	17	(1)
Roots of Mental Health Consultation	17	(2)
Basic Concepts in Mental Health Consultation	19	(4)
Definition of Consultation	19	(2)
Fundamental Assumptions in Mental Health Consultation	21	(2)
The Consultation Process	23	(3)
Building a Relationship with a Consultee Institution	24	(1)
Establishing Relationships with Consultees	24	(1)
Assessment	25	(1)
Interventions	25	(1)
Follow-Up and Evaluation	25	(1)
Types of Mental Health Consultation	26	(10)
Client-Centered Case Consultation	26	(1)
Consultee-Centered Case Consultation	27	(4)
Theme Interference	31	(2)
Program-Centered Administrative Consultation	33	(1)
Consultee-Centered Administrative Consultation	34	(2)
Further Developments in the Mental Health Consultation Model	36	(6)
Research on the Mental Health Consultation Model	36	(1)
Modifications to Mental Health Consultation	37	(1)
Mental Health Consultation in the Schools	38	(2)
Beyond Mental Health Consultation	40	(1)
Implications for Practice	41	(1)
Summary	42	(1)
Tips for the Questions	43	(1)
Review Questions	43	(1)
References	43	(2)
Answers to Learning Exercises	45	(2)
Behavioral Approaches to Consultation	47	(25)
Goal of the Chapter	47	(1)
Chapter Preview	47	(1)
Behavioral-Operant Model	48	(9)
Control in Consultation: The Controversy and Erchul's Contribution	48	(1)
Communication in Consultation	49	(3)
The Process of Consultation	52	(4)
Status of Behavioral Consultation	56	(1)
A Social Learning Theory Model	57	(10)
Social Learning Constructs	57	(1)
Assumptions and Values	58	(1)
The Consultation Process	59	(1)
The Process of SLM Consultation	60	(5)
Types of Interventions for Both Consultees and Clients	65	(2)
Cultural Limitations	67	(1)
Summary	68	(1)
Tips for the Practitioner	68	(1)
Review Questions	68	(1)
References	68	(3)
Answers to Learning Exercises	71	(1)
Adlerian Consultation	72	(13)
Goal of the Chapter	72	(1)
Chapter Preview	72	(1)
Background	72	(1)
Adlerian Theory	73	(2)
The Emergence of Personality	74	(1)
Consultation	75	(5)
Preventive Approaches	75	(4)
Remedial Strategies	79	(1)
The Consultation Process	80	(1)
Relationship	80	(1)
Assessment	80	(1)
Goal Setting and Intervention	80	(1)
Follow-Up Sessions and Termination	81	(1)
Cultural Limitations	81	(1)
Empirical Support	82	(1)
Summary	82	(1)
Tips for the Practitioner	82	(2)
Review Questions	84	(1)
References	84	(1)
Answers to Learning Exercises	84	(1)
Organizational Consultation	85	(23)
Goals of the Chapter	85	(1)
Chapter Preview	85	(1)
Principles of Systems Theory	86	(4)
Systems Principles and Organizational Functioning	86	(4)
Organizational Developing Consultation	90	(10)
The Entry Process	90	(1)
Diagnosis: Some General Considerations	91	(1)
Diagnosis: A Systems Perspective	92	(4)
Goal Setting and Intervention	96	(3)
Selecting on Approach	99	(1)
Evaluation and Termination	100	(1)
Principles of Organizational Change	100	(4)
Organizational Variables	100	(1)
Intervention Design	101	(1)
Managing Resistance	102	(1)
Locus of Consultant	102	(1)
Role of Leadership	103	(1)
Reinforcement	103	(1)
Systems Perspective	104	(1)
Summary	104	(1)
Tips for the Practitioner	104	(1)
Review Questions	105	(1)
References	105	(2)
Answers to Learning Exercises	107	(1)
Consultation Stages and Processes I	108	(35)
Goal of the Chapter	108	(1)
Chapter Preview	108	(1)
Stages of Consultation	108	(19)
Entry into the Organization	109	(5)
Initiation of a Consulting Relationship	114	(2)
Assessment	116	(4)
Problem Definition and Goal Setting	120	(2)
Strategy Selection	122	(3)
Implementation	125	(1)
Evaluation	126	(1)
Termination	126	(1)
Interpersonal Processes	127	(11)
Overview of Carkhuff's Model of Helping	127	(2)
Establishing the Consultation Relationship	129	(4)
Facilitating Consultee Understanding	133	(2)
Facilitating Action	135	(2)
Culturally Sensitive Consultation	137	(1)
Summary	138	(1)
Tips for the Practitioner	138	(1)
Review Questions	138	(1)
References	138	(4)
Answers to Learning Exercises	142	(1)
Consultation Stages and Processes II	143	(23)
Goals of the Chapter	143	(1)
Chapter Preview	143	(1)
Roles of the Consultant	144	(3)
Role Taking	146	(1)
Resistance	147	(6)
Factors That Increase Resistance	149	(2)
Overcoming Resistance	151	(2)
Internal versus External Consultants	153	(2)
Cross-Cultural Consultation	155	(2)
Models of Cross-Cultural Consultation	155	(2)
Organizational Variables and the Consultation Process	157	(3)
Summary	160	(2)
Tips for the Practitioner	162	(1)
Review Questions	162	(1)
References	162	(3)
Answers to Learning Exercises	165	(1)
The Skills and Characteristics of the Consultant	166	(17)
Goal of the Chapter	166	(1)
Chapter Preview	166	(1)
Characteristics of the Consultant	166	(3)
Skills of Consultant	169	(9)
Multicultural Knowledge and Skills	169	(2)
Prerelationship/Preentry and Entry	171	(1)
Relationship Skills	172	(1)
Consultations as Problem Solvers: General Considerations	173	(3)
Problem Identification and Goal Setting	176	(1)
Intervention Selection and Implementation	177	(1)
Evaluation and Termination	177	(1)
Needed Research	178	(1)
Summary	178	(1)
Tips for the Practitioner	178	(2)
Review Questions	180	(1)
References	180	(2)
Answers to Learning Exercises	182	(1)
The Consultee as a Variable	183	(19)
Goal of the Chapter	183	(1)
Chapter Preview	183	(1)
Expectations and Preferences of the Consultee	184	(3)
Expectations	184	(1)
Preferences	185	(2)
Consultee Characteristics Affecting Process	187	(8)
Experience	187	(1)
Perceptions of Consultants' Styles	188	(1)
Ethnic Background	188	(2)
Consultee's Perceptions of Consultants	190	(1)
The Consultee as Problem Solver	191	(1)
Personality	192	(2)
Affect: Emotional State of the Consultee	194	(1)
Consultee Training	195	(2)
Training during Consultation	196	(1)
Professional Developing Training	197	(1)
Summary	197	(1)
Tips for the Practitioner	198	(1)
Review Questions	198	(1)
References	199	(3)
Data-Based Decision Making in Consultation	202	(32)
Goal of the Chapter	202	(1)
Chapter Preview	202	(1)
Monitoring the Consultation Process	203	(7)
Entry	203	(2)
Process	205	(1)
Termination	206	(4)
Evaluation	210	(3)
Evaluation Models	210	(2)
Evaluation Criteria	212	(1)
Purposes of Evaluation	212	(1)
Steps in Consultation Evaluation	213	(1)
Uses of Evaluation Data	214	(1)
Goal Attainment Scaling: An Example of Outcome Evaluation	215	(1)
Instrumentation	215	(1)
Summary	216	(1)
Tips for the Practitioner	217	(1)
Review Questions	217	(1)
References	217	(2)
Appendix A-Appendix I	219	(15)
Consultation with Parents	234	(22)
Goals of the Chapter	234	(1)
Chapter Preview	234	(1)
Empirical Support	234	(1)
Parent Consultation and Other Parental Interventions	235	(1)
Models of Family Models	235	(1)
Behavioral Models	235	(1)
Eclectic Models: General Considerations	236	(1)
An Eclectic Approach	236	(1)
The Assumptions of the Approach	236	(2)
From Social Learning Theory (Bandura, 1977, 1986)	236	(1)
From Mental Health Consultation (Caplan, 1990)	237	(1)
From Systems Theory (Bateson, 1972; Capra, 1982)	237	(1)
From the Multicultural Literature	237	(1)
The Process	238	(9)
Initiating the Contact	238	(2)
Assessment	240	(1)
Acculturation	241	(3)
Goal Setting	244	(1)
Explaining Psychological Principles	244	(1)
Selecting Intervention Strategies	245	(1)
Follow-Up and Evaluation	246	(1)
Avoiding Therapy	246	(1)
Termination	247	(1)
Group Parental Consultation	247	(1)
Some Special Considerations	248	(1)
Resistance	248	(1)
Working with One Parent	249	(1)
Some Brief Case Studies	249	(3)
The Case of Jamie	249	(1)
The Case of Gerrard	250	(2)
Summary	252	(1)
Tips for the Practitioner	252	(2)
Review of Questions	254	(1)
References	254	(1)
Answers to Learning Exercises	255	(1)
Teacher Consultation--Teacher Collaboration	256	(27)
Goal of the Chapter	256	(1)
Chapter Preview	256	(3)
Constraints Limiting Indirect Services	259	(4)
The Consulting Teacher Models	263	(2)
Instructional Consultation	264	(1)
Collaboration with Teachers	265	(4)
Group Consultation	269	(3)
Case-Centered Groups	269	(1)
Task Group	270	(1)
``C'' Groups	270	(1)
Issues Groups	271	(1)
Peer Consultation	271	(1)
The 15-Minute Consultation	272	(5)
Constraints and Strengths	275	(1)
An Example of 15-Minute Consultation	276	(1)
Some Final Thoughts about Teacher Consultation/Collaboration	277	(1)
Summary	277	(2)
Tips for the Practitioner	279	(1)
Review Questions	279	(1)
References	279	(4)
Ethical and Legal Considerations	283	(15)
Goal of the Chapter	283	(1)
Chapter Preview	283	(1)
Purposes of Codes of Ethics	283	(1)
Ethical Principles	284	(6)
Competence	284	(1)
Protecting the Welfare of Clients	285	(2)
Maintaining Confidentiality of Disclosures	287	(1)
Responsibilities When Making Public Statements	288	(1)
Social and Moral Responsibility	289	(1)
Relationships with Other Consultants	290	(1)
Ethical Decision Making	290	(1)
Enforcing Ethical Standards	291	(1)
Potential Legal Difficulties	292	(3)
Legal Actions against the Consultant	292	(3)
Other Legal Concerns	295	(1)
Summary	295	(1)
Tips for the Practitioner	295	(1)
Review Questions	296	(1)
References	296	(1)
Answers to Learning Exercises	297	(1)
Issues in Consultation	298	(19)
Goal of the Chapter	298	(1)
Chapter Preview	298	(1)
Direct or Indirect Services	298	(1)
Classification Schemes	299	(2)
Consultation as a Profession	301	(1)
The Limits of Consultation	301	(1)
Choosing a Consultation Model	302	(2)
The Controversy over Collaboration	304	(1)
The Controversy over Behavioral Consultation	305	(1)
Asking for Help	306	(1)
Dealing with Consultee Feelings	307	(1)
The Involvement of the Consultant	308	(1)
To Manipulate or Note to Manipulate	309	(2)
Consultant as Scholar Practitioner	311	(1)
Research Directions	312	(2)
Summary	314	(1)
Tips for the Practitioner	314	(1)
Review Questions	314	(1)
References	314	(3)
Name Index	317	(4)
Subject Index	321