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Preface | p. xv |
Acknowledgments | p. xix |
Author and Contributor | p. xxi |
Introduction | p. xxiii |
Assessment | p. 1 |
The Role of Assessment in Coaching | p. 1 |
Stages of Change | p. 2 |
A Brief History of Psychological Assessment and Psychometric Instruments | p. 5 |
Assessment Methods for Coaches | p. 8 |
Confidentiality in Assessment | p. 22 |
What to Evaluate | p. 23 |
Discussing the Results | p. 27 |
Feedback and Goal Setting | p. 27 |
Overarching Assessment Questions | p. 28 |
Summary | p. 28 |
References | p. 29 |
Recommended Readings | p. 30 |
Developmental Psychology and Adult Development | p. 33 |
Temperament | p. 34 |
Freud's Psychosexual Stages | p. 35 |
Jung's Contributions | p. 36 |
Piaget's Stages of Cognitive Development | p. 37 |
Erikson's Psychosocial Stages | p. 38 |
Attachment Theory | p. 44 |
Stages of Adult Development: Gould and Levinson | p. 50 |
Moral Development | p. 53 |
Implications for Coaching | p. 56 |
References | p. 57 |
Recommended Readings | p. 58 |
The Psychodynamic View | p. 59 |
Usefulness | p. 60 |
Theoretical History and Basics | p. 61 |
What Motivates People? | p. 61 |
The Role of Fantasy | p. 62 |
The Unconscious at Work | p. 62 |
Core and Related Concepts | p. 69 |
On Theory and Application | p. 76 |
Summary | p. 77 |
References | p. 78 |
Recommended Readings | p. 78 |
Behavioral Concepts | p. 81 |
History: From Rat Mazes to Cubicles | p. 81 |
Usefulness in Coaching | p. 83 |
Basic Principles | p. 84 |
Using a Behavioral Approach to Coaching | p. 93 |
Myths and Misconceptions | p. 96 |
Strengths and Weaknesses of the Behavioral Approach | p. 97 |
Summary | p. 98 |
References | p. 99 |
Recommended Readings | p. 99 |
The Person-Centered Approach | p. 101 |
Historical Background | p. 103 |
View of Human Nature | p. 104 |
Basic Characteristics and the Core Premise | p. 106 |
The Process: Therapeutic Goals | p. 106 |
The Therapist's Function and Role | p. 106 |
The Relationship between Therapist and Client | p. 107 |
Basic Ingredients of Executive Coaching | p. 107 |
Rogerian Applications to Coaching | p. 108 |
Strengths of the Approach | p. 111 |
Limitations | p. 112 |
Coaching Examples | p. 112 |
The Future of Genuineness, Acceptance, and Empathy | p. 114 |
Summary | p. 115 |
References | p. 115 |
Recommended Readings | p. 116 |
Cognitive Psychology and Cognitive Therapy | p. 119 |
Case Example | p. 119 |
The Theory | p. 120 |
History | p. 120 |
Philosophical Basis | p. 121 |
Coaching with Cognitive Approaches | p. 122 |
Imagery | p. 126 |
Application | p. 126 |
Application: Barney Revisited | p. 127 |
Strengths and Weaknesses of the Approach | p. 133 |
Limitations | p. 134 |
Packaging Cognitive Therapy | p. 134 |
Summary | p. 135 |
References | p. 136 |
Recommended Readings | p. 136 |
Family Therapy and Systems Thinking | p. 137 |
Family Therapy and Business | p. 138 |
Background and History of the Approach | p. 139 |
A Review of the Basics | p. 140 |
Useful Ideas for Coaching Intervention | p. 145 |
Applications | p. 152 |
Strengths | p. 157 |
Weaknesses | p. 157 |
Summary | p. 158 |
References | p. 159 |
Recommended Readings | p. 160 |
The Existential Stance | p. 161 |
History and Background | p. 161 |
Key Ideas | p. 163 |
Six Core Concepts for the Executive Coach | p. 165 |
Ten Existential Guidelines for the Executive Coach | p. 169 |
Strengths and Weaknesses of the Existential Viewpoint in Coaching | p. 172 |
References | p. 173 |
Recommended Readings | p. 174 |
Social Psychology and Coaching | p. 175 |
A Brief History | p. 175 |
The Power of the Situation | p. 176 |
Field Theory | p. 177 |
Cognitive Dissonance | p. 178 |
Groupthink and the Abilene Paradox | p. 180 |
Schemas and the Effects of Expectation | p. 181 |
Lessons in Leadership | p. 183 |
Emotional Intelligence | p. 184 |
Cooperation and Competition | p. 185 |
Interpersonal Influence | p. 186 |
Similarity and Other "Like" Factors | p. 188 |
Compliance | p. 189 |
Summary | p. 191 |
References | p. 193 |
Recommended Readings | p. 194 |
Hypnotic Communication | p. 195 |
Influence and Resistance | p. 195 |
Hypnosis and Communication | p. 196 |
Principles and Attitudes | p. 197 |
Hypnosis without (Obvious) Trance | p. 198 |
Final Thoughts | p. 207 |
References | p. 208 |
Recommended Readings | p. 209 |
Emotional Intelligence | p. 211 |
History | p. 211 |
Popularity | p. 215 |
Models of Emotional Intelligence (EI) | p. 217 |
Assessment of Emotional Intelligence | p. 225 |
Criticisms, Issues, and Challenges | p. 232 |
What Is a Coach to Do? | p. 235 |
Summary | p. 236 |
References | p. 237 |
Recommended Readings | p. 240 |
Lessons from Athletic Coaches | p. 241 |
Common Themes | p. 243 |
Nuggets | p. 252 |
Summary | p. 255 |
References | p. 256 |
Recommended Readings | p. 257 |
Coaching Women | p. 259 |
What Coaches Need to Know | p. 260 |
How Coaches Can Help | p. 273 |
What Organizations Can Do | p. 279 |
Summary | p. 280 |
Note | p. 282 |
References | p. 282 |
Recommended Readings | p. 283 |
Psychopathology and Coaching | p. 285 |
Traits versus Pathology | p. 285 |
The Mentally Healthy Person | p. 287 |
Pathologies | p. 290 |
What Is a Coach to Do? | p. 304 |
References | p. 305 |
Recommended Readings | p. 306 |
Leadership | p. 307 |
Overview and Various Starting Points | p. 308 |
Classic Historical Leadership Studies | p. 312 |
Modern Leadership Theories | p. 315 |
Good and Bad Leadership | p. 332 |
Summary | p. 335 |
References | p. 338 |
Recommended Readings | p. 340 |
Workers, Managers, and Leaders | p. 341 |
Differences among Workers, Managers, and Leaders | p. 342 |
The "Modern" View | p. 347 |
The Coach's Opportunity | p. 348 |
The Roles That Coaches Play | p. 348 |
Summary | p. 350 |
References | p. 350 |
Recommended Readings | p. 351 |
Ethics in Coaching | p. 353 |
Professionalism | p. 354 |
Scope of Practice | p. 356 |
Two Different Cultures | p. 358 |
Areas of Similarity | p. 359 |
Areas That Are Unclear | p. 360 |
Other Areas in Question | p. 367 |
Summary | p. 370 |
References | p. 371 |
Recommended Readings | p. 371 |
Making the Transition | p. 373 |
The Business Culture and the Profit Motive | p. 375 |
Presentation of Self | p. 376 |
Marketing and Sales | p. 378 |
Mixing Relationships | p. 386 |
Contracts and Business Arrangements | p. 387 |
Conclusion: Be Exceptional | p. 388 |
References | p. 389 |
Recommended Readings | p. 389 |
Index | p. 391 |
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