Introduction | |
Overview of The Public Administration Workbook | |
Theory and Technique in Public Administration | |
Decision Making | |
Administrators And The Policy Process | |
Further Reading | |
Exercise | |
Rational Decision Making | |
What Is Rationality? | |
Cost Benefit And Cost Effectiveness Analysis | |
Further Reading | |
Overview Of Exercise | |
Instructions | |
Exercise | |
Policy Evaluation | |
The Importance Of Policy Evaluation | |
Policy As Theory | |
Evaluation Procedures | |
Further Reading | |
Overview Of Exercise | |
Instructions | |
Exercise | |
Organizational Design | |
Approaching Organizational Design | |
Three Models Of Organization | |
Which Model Is Best | |
Further Reading | |
Overview Of Exercise | |
Instructions | |
Exercise | |
Administrative Ethics | |
Ethics And American Government | |
What Are Ethics? | |
What Are Administrative Ethics? | |
Further Reading | |
Overview Of Exercise | |
Instructions | |
Public Management | |
What Is Public Management? | |
Further Reading | |
Exercise | |
Organizational Communications: The Administrative Memo | |
An Important Telephone Conversation | |
The Abcs Of Good Administrative Writing: Accuracy, Brevity, And Clarity | |
Further Reading | |
Overview Of Exercise | |
Instructions | |
Exercise | |
Operational Management: Total Quality Management | |
Toward Quality In Public Administration | |
Total Quality Management | |
Qm Techniques | |
Further Reading | |
Overview Of Exercise | |
Instructions | |
Exercise | |
Project Management: Critical Path Method | |
What Is Special About Managing Projects? | |
Critical Path Method | |
Further Reading | |
Overview Of Exercise | |
Instructions | |
Exercise | |
Contract Management: Privatization | |
Development Of Contracting | |
Why Contract? | |
Concerns With Contracting | |
The Process Of Contracting | |
Administering Contracts | |
Further Reading | |
Overview Of Exercise | |
Instructions | |
Exercise | |
Regulatory Management: Administrative Law | |
What Is Administrative Law? | |
Status Of Administrative Law | |
The Administrative Procedures Act | |
Further Reading | |
Overview Of Exercise | |
Instructions | |
Exercise | |
Emergency Management: Tabletop Exercise | |
The Special Concerns Of Emergency Management | |
Development Of Emergency Management | |
Key Steps In Emergency Management | |
Further Reading | |
Overview Of Exercise | |
Instructions | |
Human Resource Management | |
What Is Human Resource Management? | |
Rank-In-Job Versus Rank-In-Person | |
Why Rank-in-Job? | |
Further Reading | |
Exercise | |
Job Analysis and the Job Description | |
A Short Fable | |
The Moral | |
What Is Job Analysis? | |
How Are Job Analyses Done? | |
Further Reading | |
Overview of Exercise | |
Instructions for Out-of-Class Exercise | |
Instructions for In-Class Exercise | |
Exercise | |
Performance Evaluation | |
Performance Evaluation: What, Why, and How? | |
Two Approaches to Performance Evaluation | |
Further Reading | |
Overview of Exercise | |
Instructions | |
Exercise | |
Succession Planning | |
Retirement Fallout | |
Succession Planning | |
Individual Career Planning | |
Further Reading | |
Overview of Exercise | |
Instructions | |
Exercise | |
Recruitment and Selection | |
Angst and the Job Interview: A One-Half-Act Play | |
Types of Selection Devices | |
Certification and Veterans Preference Points: The Short List | |
Table of Contents provided by Publisher. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.