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Uncontrolled Information 4
Controlled Information 5
Logic Fallacies 9
Other Tactics 10
Unethical Language Use 11
Ethics and Ghostwriting 11
What the Public Relations Society of America Has to Say 13
Defamation 15
Privacy 16
Copyright 16
Copyright and the Internet 19
Users’ Risks—The Bottom Line 21
Trademarks 22
Evaluating Internet Resources 30
Conducting Target Audience Research 32
Anticipating Audience Expectations 39
Constructing a Basic Budget 43
Do You Need a Contract? 44
Things to Note about the Elaboration Likelihood Model 50
Practical Advice for the Persuader 51
Compliance Strategies 52
Argument Strategies 53
Advantages and Disadvantages of Media Selections 58
Evaluating Your Media Buys 65
Get to Know Journalists’ Jobs 69
Get to Know Journalists as People 69
Guidelines for Dealing with the Media 70
Guidelines for Interviews 71
Guidelines for Correcting Errors 73
Deciding Where to Place Your Message 73
Getting Your Message to the Media 76
Fitting Your Information to Your Outlet 77
Cooperation Is the Key 83
The Lead 86
Quotations and Attributions 88
Local Interest 90
Timing and Dating Releases 93
Datelines 93
Exclusives and Specials 94
Product Releases 94
Event Announcements 104
Personnel Releases 104
Tips/Hints Releases 104
Pitch Letters 112
Media Advisories 113
Balance 130
Proportion 131
Sequence and Emphasis 133
Unity 137
Grids 140
Alignment 140
Type and Typefaces 142
Printing Processes 146
Paper Choice 148
Ink Choice 151
Binding 152
Swipe Files 153
Computer Layout Preparation for Printing 153
Print Order Preparation 154
Scheduling 157
Budgeting 158
Types of Newsletters 162
Why a Newsletter? 163
Content 166
Objectives 167
Scheduling and Budgeting 167
Articles 167
Story Ideas 169
Researching Stories 171
Design Considerations 171
Style Sheets 172
Content and Format 175
Types of Articles 176
Feature Style 178
Writing the Feature Story 181
Common Types of Features 187
Writing Headlines 188
Writing Subheads and Crossheads 194
Writing Captions 194
Writing Pull Quotes 194
Methods of Evaluation 196
Evaluating Your Production Schedule 196
Planning Your Brochure 205
Fitting It All Together 208
Flyers 219
Posters 221
Booklets and Hybrids 223
Audiences 228
Contents 228
Writing for Annual Reports 230
The Nonprofit Annual Report 232
Video News Releases 238
Radio and Television Tapes and Actualities 240
Interviews and Talk Shows 240
Corporate Advertising and Public Service Announcements 240
Basic Concepts 241
Writing for the Eye 243
Television Scripts 243
Types of Radio Announcements 257
How to Get Your Public Service Announcements on the Air 259
Specifying Your Purpose 266
Analyzing Your Audience 266
Organizing Your Speech 267
Supporting Your Ideas 270
Preparing Audiovisual Materials 272
Scripting for Audiovisuals 274
A Quick Word about Writing for Web Sites 279
OK, Let’s Get on with Web 2.0 281
What to Blog About 283
Writing Blog Posts 284
How to Write Comments on Blogs 285
Micro-Blogging and Twitter 288
How to Write Twitter Posts 288
Standard Release Format 290
Search Engine Optimized Releases 291
Social Media Release 292
How to Write a Social Media Release 292
What to Include in Your Online Newsroom 299
Online Newsrooms to Study 301
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