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Preface | p. vii |
Rationale | p. vii |
Approach | p. vii |
Organization | p. viii |
Philosophy | p. ix |
Communication and Culture | p. 1 |
The Importance of Communication | p. 2 |
The Communication Process | p. 3 |
The Components of Communication | p. 3 |
Culture | p. 6 |
Communication and Culture | p. 7 |
Managing Communication Apprehension | p. 7 |
Chapter Summary | p. 10 |
Concepts and Questions | p. 11 |
Activities and Exercises | p. 11 |
Preparing a Message | p. 13 |
Topic Selection | p. 13 |
Narrowing a Topic | p. 16 |
Formulating a General Purpose | p. 18 |
Formulating a Specific Purpose | p. 19 |
Selecting a Title | p. 20 |
Determining the Best Method of Delivery | p. 21 |
Using Notes | p. 23 |
Practicing the Speech | p. 25 |
Chapter Summary | p. 26 |
Concepts and Questions | p. 27 |
Activities and Exercises | p. 27 |
Adapting a Message | p. 28 |
The Importance of Audience Analysis | p. 29 |
Audience Assessment | p. 29 |
Acquiring Information About Your Audience | p. 41 |
Appraising the Speaking Occasion | p. 43 |
Chapter Summary | p. 45 |
Concepts and Questions | p. 46 |
Activities and Exercises | p. 46 |
Supporting the Message | p. 48 |
The Importance of Evidence | p. 48 |
Forms of Verbal Support | p. 49 |
How to Test Evidence | p. 53 |
How to Use Evidence | p. 54 |
Culture and Evidence | p. 55 |
Research: Finding and Using Supporting Evidence | p. 56 |
Locating Resources | p. 56 |
Using the Library | p. 59 |
Using the Internet | p. 62 |
Citing Research Material | p. 63 |
Ethics in Research | p. 64 |
Chapter Summary | p. 65 |
Concepts and Questions | p. 65 |
Activities and Exercises | p. 66 |
Organizing the Message | p. 67 |
The Importance of Organization | p. 67 |
Core Statement | p. 68 |
Preparing Main Points and Subpoints | p. 69 |
Organizational Patterns | p. 71 |
Organizational Patterns and Culture | p. 77 |
Outlining the Message | p. 78 |
Chapter Summary | p. 84 |
Concepts and Questions | p. 84 |
Activities and Exercises | p. 84 |
Displaying the Message | p. 85 |
Value of Visual Aids | p. 85 |
Culture and Visual Aids | p. 86 |
Considerations for Selecting Visual Aids | p. 87 |
Non-electronic Visual Aids | p. 88 |
Electronic Visual Aids | p. 90 |
Preparing Visual Aids | p. 94 |
Using Visual Aids | p. 95 |
Chapter Summary | p. 96 |
Concepts and Questions | p. 97 |
Activities and Exercises | p. 97 |
Presenting the Message | p. 98 |
The Importance of Delivery | p. 98 |
Visual Perceptions of the Speaker | p. 99 |
Culture's Influence on Visual Aspects | p. 103 |
Aural Dimensions of Presentation | p. 106 |
Dialects | p. 108 |
Aural Dimensions and Culture | p. 109 |
Improving Delivery | p. 110 |
Addressing the Multicultural Audience | p. 111 |
Chapter Summary | p. 112 |
Concepts and Questions | p. 113 |
Activities and Exercises | p. 113 |
Connecting Ideas in the Message | p. 114 |
Preparing the Introduction | p. 114 |
Preparing the Audience for the Speech | p. 119 |
Introductions and Culture | p. 122 |
Preparing the Conclusion | p. 123 |
Summarizing | p. 123 |
Guidelines in Using Conclusions | p. 125 |
Chapter Summary | p. 126 |
Concepts and Questions | p. 126 |
Activities and Exercises | p. 127 |
Sharing the Message | p. 128 |
Types of Informative Speeches | p. 129 |
Preparing a Speech to Inform | p. 131 |
Selecting Supporting Material | p. 132 |
Organizing an Informative Speech | p. 132 |
Chapter Summary | p. 140 |
Concepts and Questions | p. 141 |
Activities and Exercises | p. 141 |
Influencing Others With the Message | p. 142 |
What Is Persuasion? | p. 142 |
Types of Persuasive Presentations | p. 143 |
The Goals of Persuasive Speaking | p. 144 |
Formulating a Specific Purpose | p. 149 |
Analyzing the Audience | p. 150 |
Preparing Supporting Materials | p. 150 |
Organizing a Persuasive Speech | p. 158 |
Structuring the Persuasive Speech | p. 159 |
Persuasion and Culture | p. 165 |
Persuasion and Ethics | p. 167 |
Chapter Summary | p. 168 |
Concepts and Questions | p. 169 |
Activities and Exercises | p. 169 |
The Medium of the Message | p. 170 |
Understanding How Language Works | p. 171 |
Words and Their Meanings Are Learned | p. 171 |
Language and Intercultural Communication | p. 174 |
Characteristics of Effective Style | p. 177 |
Ethics and Language | p. 184 |
Improving Language Habits | p. 185 |
Ethical Responsibilities of Communication | p. 185 |
Chapter Summary | p. 190 |
Concepts and Questions | p. 191 |
Activities and Exercises | p. 191 |
About the Authors | p. 193 |
Index | p. 194 |
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