Put Your Best Foot Forward

Acknowledgments

(2)

Introduction

(6)

Understanding

(4)

The World According to Me

(2)

Letter From the United States

(10)

PART I: IN THE UNITED STATES

Never Generalize

(2)

Ten Commandments of Visiting the USA

(2)

The Top Ten Blunders of Visiting the USA

(4)

Values

(34)

Opportunity

(2)

Independence

(2)

Individualism

(3)

Equality

(3)

Freedom

(2)

Family

(2)

Religion

(2)

Charity and Volunteerism

(1)

Patriotism

(2)

Friendship

(2)

Education

(2)

Progress

(2)

Diversity/Race

(2)

Materialism

(2)

How Americans See Themselves

(3)

PART II: RULES THAT ALWAYS APPLY

Vital Statistics

(8)

History and Important Dates

(8)

Meeting and Greeting

(8)

Names and Titles

(10)

Language

109

(10)

Conversation

119

(10)

The Telephone

129

(10)

Written Communication

139

(8)

Body Language

147

(8)

Dining and Social Events

155

(24)

Tipping

179

(4)

Dress and Appearance

183

(10)

Gifts

193

(8)

Helpful Hints: What You Need to Know

201

(14)

Punctuality and Pace

215

(6)

Strictly Business

221

(22)

Especially for Women

243

(6)

Health and Safety

249

(8)

Holidays

257

(4)

PART III: STATE INFORMATION

Regional Introduction

261

(8)

Washington, DC

269

(4)

New England

273

(18)

Middle Atlantic

291

(18)

South

309

(36)

Midwest

345

(46)

Rocky Mountain States

391

(24)

Southwest

415

(18)

Pacific Coast

433

(14)

Alaska

447

(4)

Hawaii

451

(14)

References

465

(2)

Appendix

467

(2)

Index

469

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