Quality Enhancement in Developmental Disabilities

by Bradley, Valerie J.

• ISBN13: 9781557666260
• ISBN10: 1557666261
• Edition: 1st
• Format: Paperback
• Copyright: 2003-01-01
• Publisher: PAUL H. BROOKES PUBLISHING CO, INC.

Summary

As person-centered services and supports become more prevalent, people with disabilities are enjoying more choices and opportunities--making it challenging to ensure the quality of every service offered. This timely book helps meet that challenge. Diverse contributors, including researchers, care providers, policy-makers, self-advocates, and family members, combine their expertise to help readers
- understand the changing expectations of people with disabilities and their families--and the resulting challenges to quality enhancement
- clarify the roles of Medicaid and the Centers for Medicare & Medicaid Services
- address health and safety issues, including investigation of abuse, neglect, and death
- design databases that track outcomes and target areas for service improvement
- translate information into reliable quality enhancement approaches
- manage staffing challenges like recruitment, retention, and professional development
Building on Bradley & Bersani's Quality Assurance for Individuals with Developmental Disabilities, this importa

Table of Contents

About the Editors	vii
About the Contributors	ix
Foreword	xvii
Clarence J. Sundram
Section I Quality Assurance and Enhancement in Flux	1	(72)
New Building Blocks of Quality Assurance	3	(16)
Valerie J. Bradley
Trends in Quality Assurance and Outcome Monitoring	19	(22)
Madeleine H. Kimmich
The Survey and Certification Process: The Evolution of Quality Assurance in Massachusetts	29	(6)
June E. Rowe
Gail Grossman
Developing an Internal Quality Enhancement System at the Provider Level: A Pennsylvania Case Study	35	(6)
Joseph R. Bucci
Denise M. Brown
Accreditation in an Era of Self-Determination	41	(12)
Dale L. Dutton
Personal Outcomes and Organizational Change	53	(20)
Tina Campanella
Philadelphia County's Attention to Personal Outcomes	65	(8)
Timothy Greusel
Section II Health and Safety Issues	73	(88)
Procedures for Investigating Deaths in the Developmental Disabilities System: The Experience in Three States	75	(24)
Madeleine H. Kimmich
Marcia Noll
Roger Stortenbecker
Dorothy Mullen
Best Practices in Abuse and Neglect Reporting and Investigating	99	(22)
Richard Cohen
Helping People Be Happy and Safe: Accounting for Health and Safety in How People Want to Live	121	(40)
Michael W. Smull
Section III Outcomes for People	161	(36)
Ask Me! A Survey of Quality of Life Designed by and for People with Developmental Disabilities	163	(16)
Sarah Basehart
Cristine Marchand
Gordon Scott Bonham
Independent Monitoring for Quality: The Pennsylvania Experience	179	(18)
Celia S. Feinstein
Guy Caruso
Section IV The Future of Public Oversight	197	(60)
Federal Policy and Practice in Transition: A Look Ahead at the ICF/MR Program	199	(22)
Catherine Hayes
Linda Joyce
Elizabeth Couchoud
Building a Comprehensive Quality Management Program: Organizing Principles and Primary Operating Components	221	(14)
Robert M. Gettings
International Innovations in Monitoring Service Quality	235	(22)
Geoffrey P. Jones
Rosemary Lawn
Leena M. Mattikka
Jan Tossebro
Section V Supports for the New Quality Enhancement	257	(70)
The National Core Indicators Project: Monitoring the Performance of State Developmental Disabilities Agencies	259	(26)
Sarah L. Taub
Gary A. Smith
Valerie J. Bradley
Quality Assurance to Quality Enhancement: A Provider Perspective	277	(8)
Barry Schwartz
Madeline Becker
Selecting Application Software and Services to Improve and Ensure Service Quality	285	(14)
John Ashbaugh
2001: A Direct Support Odyssey	299	(24)
Marianne Taylor
Amy Hewitt
Julie F. Silver
Speculation on the Shape of Things to Come	323	(4)
Valerie J. Bradley
Madeleine H. Kimmich
Index	327