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9781860941733

The Quality Imperative: Measurement and Management of Quality in Healthcare

by
  • ISBN13:

    9781860941733

  • ISBN10:

    1860941737

  • Edition: 1st
  • Format: Hardcover
  • Copyright: 1999-06-01
  • Publisher: IMPERIAL COLLEGE PRESS
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Summary

Efforts to reform the healthcare systems of countries around the globe are proliferating in the face of rising costs and concerns about access and equity. At the same time, it is becoming increasingly apparent that the quality of care provided needs to be assessed so that the effectiveness of reforms can be judged and adjustments made where necessary.

Table of Contents

Acknowledgments v
Introduction: The Quality Imperative --- Origins and Challenges
1(14)
PART I. PERSPECTIVES
Information Systems and Quality in Health Care
15(16)
Quality Management in French Hospitals: From Implicit Concern to Radical Change
31(18)
PART II. PRACTICES
Coordination and Patient Care Outcomes
49(30)
Implementing Continuous Quality Improvement
79(22)
Evaluation Units In French Hospitals: Experiences and Limitations
101(12)
Quality Management at The University of Pennsylvania Health System
113(28)
PART III. POTENTIAL
Evaluating Quality Outcomes Against Best Practice: A New Frontier
141(28)
Rethinking Quality: Complexity and Context in Health Care
169(16)
The Quality Imperative: Lessons and Potential
185(20)
Notes on Contributors 205(6)
Index 211

Supplemental Materials

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