SectionI Healthcare Quality Perspectives
Chapter1 Healthcare Quality
Chapter2 Quality Improvement: Ethics, Standards, Regulatory, Accreditation, and Legal Issues
Chapter3 Healthcare Professions Core Competencies to Improve Care
Chapter4 Change and Healthcare Delivery
SectionII Understanding the Healthcare Environment to Improve Care
Chapter5 Entering the Quality Improvement World
Chapter6 Patient and Family Engagement in Quality Improvement
Chapter7 Quality and Safety: Basic Understanding
Chapter8 Setting the Stage for Quality Improvement
Chapter9 The Quality Improvement Plan
Chapter10 A Toolbox to Monitor, Measure, and Analyze Care Quality
SectionIII Ensuring the Healthcare Environment Is Focused on Quality
Chapter11 Creating and Sustaining Quality Care: Prevention of Quality Care Problems
Chapter12 Nursing Leadership for Quality Improvement