Quick Emotional Intelligence Activities for Busy Managers

by Lynn, Adele B.

• ISBN13: 9780814408957
• ISBN10: 0814408958
• Format: Paperback
• Copyright: 2007-01-29
• Publisher: Amacom Books

Summary

Teams that succeed are those that know how best to work together. This collection of practical, effective and proven exercises shows managers how to get fast, powerful results and elicit the best from any team.In a team situation, issues like lack of trust and commitment, unresolved conflicts and the inability of individuals to understand how their actions affect the team, can stop even the most promising groups from delivering great results. This simple, easy-to-use book gives managers, supervisors and team leaders the activities they need to quickly help teams overcome emotional obstacles and become more effective. Readers will find powerful, proven exercises they can use to help employees identify moods and control the team's emotional climate; deal with anger and emotional triggers; avert, rather than avoid, conflict; encourage communication; overcome fear and other obstacles; understand and manage competition; honour differences; and assess team strengths and weaknesses. Each activity is followed by a discussion of its purpose and how to use it. A list of post-activity questions helps solidify each lesson.

Author Biography

Adele B. Lynn (Belle Vernon, PA) is the founder of Lynn Learning Labs, which consults with companies throughout the world. She is a frequent guest on radio talk shows, and a member of the National Speakers Association. Previous books include The Emotional Intelligence Activity Book and The EQ Difference.

Table of Contents

Acknowledgments	ix
Introduction	xi
CHAPTER 1 A Guide to the 50 Activities	1
CHAPTER 2 What You'll See for Each Activity	9
Level of Risk	9
Purpose	10
Why Is This Important?	10
When to Use This Activity	10
Set the Stage	10
Materials	11
The Activity	11
Key Questions	11
A Word of Caution	11
Variation	11
Ask for Commitment	12
CHAPTER 3 How to Use This Book	13
Before the Activity	13
During the Activity	15
After the Activity	16
CHAPTER 4 For the Leader	19
Your Mindset/Role Model	19
Learn More	21
Reinforce Behaviors	21
Timing and Readiness	23
As Your Team Develops	23
What If	24
Conclusion	25
CHAPTER 5 The Activities	27
EQ 1 Mood Check	27
EQ 2 I Can Top That	31
EQ 3 Lead Balloons	34
EQ 4 When Things Go Wrong Our Team M.O.	37
EQ 5 Helium Balloons	40
EQ 6 Hair Triggers or Hot Buttons	43
EQ 7 Spirit Killers	46
EQ 8 UP	49
EQ 9 Strung Tight—Understanding M.O.s During High Stress	51
EQ 10 Team Trophies	54
EQ 11 Thank You for the Gifts	57
EQ 12 Who Said That?	61
EQ 13 Choir Director	66
EQ 14 Five Team Strengths A 360 Assessment	70
EQ 15 Five Team Weaknesses A 360 Assessment	74
EQ 16 Speak Up	78
EQ 17 Keep Your Eye on the Eye	81
EQ 18 My Dirty Dozen	84
EQ 19 Search Warrants for the Dirty Dozen	88
EQ 20 PFAT Self-Scan	92
EQ 21 PFAT Group Scan	97
EQ 22 People and Perceptions	102
EQ 23 Tuning In	105
EQ 24 But I Didn't Mean	108
EQ 25 Trading Spaces	112
EQ 26 What Else?	115
EQ 27 Channel Surfing	117
EQ 28 Voices in Harmony	120
EQ 29 Color My World	123
EQ 30 And Now a Word from Our Sponsor	126
EQ 31 Emotional Trophies	129
EQ 32 Secret Admirer	132
EQ 33 Accomplishments Flower Garden	135
EQ 34 Profiles in Respect	138
EQ 35 Perfect Team	140
EQ 36 Gut Check	143
EQ 37 Timed Reflection	147
EQ 38 Best Failure	151
EQ 39 First Impression	154
EQ 40 I Think; I Feel	157
E0 41 Cartoon Characters	160
EQ 42 Throwing Rocks	163
EQ 43 The Pause Button	166
EQ 44 The Pause Elf	170
EQ 45 Best Practices	173
EQ 46 Heroes	176
EQ 47 It's in the Air	178
EQ 48 My Mantra	180
EQ 49 Flying Values	183
EQ 50 What's Different?	186
Recommended Resources	189
Index	191
About the Author	194