Quicker, Better, Cheaper?: Managing Performance in American Government

by Forsythe, Dall W.

• ISBN13: 9780914341857
• ISBN10: 0914341855
• Format: Hardcover
• Copyright: 2001-09-01
• Publisher: State Univ of New York Pr

Table of Contents

Preface	vii
I. Introduction	1	(34)
Introduction	3	(14)
Richard P. Nathan
What Types of Performance Information Should be Tracked?	17	(18)
Harry P. Hatry
II. Performance Management and the Federal Government: Skeptics and Enthusiasts	35	(142)
Skeptics
Getting Performance Measures to Measure Up	39	(22)
Allen Schick
The Economics of Performance Incentives in Government with Evidence from a Federal Job Training Program	61	(40)
Gerald Marschke
Enthusiasts
Implementing GPRA: Progress and Challenges	101	(12)
J. Christopher Mihm
Restoring Government Integrity Through Performance, Results, and Accountability	113	(30)
Virginia L. Thomas
The Social Security Administration and Performance Management	143	(34)
Walter D. Broadnax
Kevin J. Conway
III. Performance Management and the Federalism Challenge	177	(130)
Performance Management: Does It Matter in the New World of Welfare?	179	(28)
L. Kate Boyer
Miriam Wilson
Catherine Lawrence
Federalism and Performance Management: Health Insurance, Food Stamps, and the Take-Up Challenge	207	(38)
James Fossett
Thomas Gais
Frank J. Thompson
Empowerment Zones and the Promise of Accountability	245	(40)
David J. Wright
Intergovernmental Relationships and the Federal Performance Movement	285	(22)
Beryl A. Radin
IV. Performance Management in States and Local Government	307	(176)
Beyond Measurement: Managing for Results in State Government	309	(26)
Patricia W. Ingraham
Donald P. Moynihan
Performance Budgeting in the States	335	(30)
Katherine G. Willoughby
Julia E. Melkers
Getting to Results in Florida	365	(52)
Robert B. Bradley
Geraldo Flowers
Paying for Performance in Public Higher Education	417	(36)
Joseph C. Burke
Performance Management in the New York City: Compstat and the Revolution in Police Management	453	(30)
Dennis C. Smith
William J. Bratton
V. Summing Up	483	(70)
Is the New Obsession with Performance Management Masking the Truth About Social Programs?	485	(34)
Ann B. Blalock
Burt S. Barnow
Pitfalls in Designing and Implementing Performance Management Systems	519	(34)
Dall W. Forsythe
Bibliography	553	(54)
About the Authors	607	(12)
Index	619