Rapid Problem Solving With Post-It Notes

by Straker, David

• ISBN13: 9781555611422
• ISBN10: 1555611427
• Format: Paperback
• Copyright: 1997-07-22
• Publisher: Balance

Summary

Problem Solved! Uses your favorite top-drawer tool-the Post-it® Note. Great for individuals, great for groups-large or small. Problems come in all shapes and sizes, yet most have common characteristics that can be addressed with the techniques found in this book. Rapid Problem-Solving with Post-it® Notes shows you how to use six types of techniques: The Post-up-Provides methods for getting information into chunks The Swap Sort-Shows listing and organization methods The Top-down Tree-Works when the nature of the problem is unknown The Information Map-Maps messy problems and complex relationships The Action Map-Plans actions or maps an existing process More than 70 diagrams and examples for solving everyday problems This refreshing book reminds us the simplest ideas are often the most effective. Solve problems, create solutions and find answers fast-all with the help of Post-it® Notes. Tens of millions of Post-it® Notes users can now learn how to do far more with these great little tools. Post-it® Notes can be used to help solve difficult problems because they: Are the right size to hold one piece of information from a problem Are easily to attached to flat surfaces and stay put Can be moved and reattached many times

Author Biography

David Straker, MS, is a quality consultant with Hewlett packard, UK, where he researches, writes, teaches and consults on business methods. His previous experience includes teaching, managing, engineering and marketing. This is his third book.

Table of Contents

Acknowledgements
Introduction
A Quick Tour
How the Post-it Note Tools work	p. 1
Understanding Problems	p. 3
Making Decisions	p. 13
The Post-it Note Toolbox	p. 19
Using the Post-it Note Tools	p. 21
The Post-up	p. 27
The Swap Sort	p. 35
The Top-down Tree	p. 45
The Bottom-up Tree	p. 61
The Information Map	p. 73
The Action Map	p. 89
Putting the Post-it Note Tools to work	p. 101
Solving Problems: A simple framework - A project framework	p. 103
Post-it Note Tools in Action	p. 115
Advanced Usage	p. 133
Practical Tips	p. 147
Table of Contents provided by Blackwell. All Rights Reserved.