Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
What is included with this book?
Preface | p. xi |
Introduction | p. xvii |
A Lay of the Land | p. 1 |
p. 2 | |
Success Story: Virgin America | p. 3 |
p. 4 | |
Success Story: @wholefoods | p. 6 |
You Tube | p. 8 |
Success Story: "Moving Windmills" | p. 9 |
Linked lN | p. 10 |
Success Story: This Book | p. 12 |
Blogs | p. 13 |
Success Story: "Dell Hell" | p. 14 |
Websites | p. 17 |
What You Stand to Gain (and Lose) from Social Media | p. 19 |
The Numbers | p. 20 |
The Rewards | p. 21 |
The Risk | p. 27 |
Case Study: Wrong: Kenneth Cole. Right: Red Cross | p. 28 |
Monumental Myth: Social Media is Media. Timeless Truth: Social Media is Relationships | p. 31 |
The (Welcome) Demise of "Interruption Marketing" | p. 33 |
"The Break-Up" | p. 35 |
Things You Must do Before "Going Social" | p. 36 |
Monumental Myth: Trust Your Instincts. Timeless Truth: Trust the Data | p. 40 |
The Three Most Important Letters in Social Media | p. 41 |
If You Aim at Nothing, You'll Hit it | p. 42 |
The Metrics That Matter | p. 44 |
p. 45 | |
p. 49 | |
You Tube | p. 50 |
Your Website | p. 51 |
Monumental Myth: Nice Guys Finish Last. | |
Timeless Truth: Nice Guys Finish First | p. 56 |
Old-School Rules, New-School Technologies | p. 57 |
Monumental Myth: There's a Sucker Born Every Minute Timeless Truth: What Goes Around Comes Around (And Stays Around) | p. 62 |
All Tweets for All Eternity | p. 64 |
The Law of Reciprocity | p. 66 |
Monumental Myth: To Be Heard, Talk. Timeless Truth: To Be Heard, Listen | p. 68 |
If Everyone is Talking, is Anyone Listening? | p. 68 |
Since the Days of P.T. Bamum | p. 70 |
Face Facts | p. 71 |
Listen Up | p. 71 |
Engage | p. 72 |
Have Humility | p. 72 |
Do the Right Thing | p. 73 |
Monumental Myth: People Will Share Your Stuff. Timeless Truth: People Share Awesome Stuff | p. 74 |
Make Meaning.... to Make Movements | p. 75 |
Anatomy of a Consummately Viral Video: "Dancing Down the Aisle" | p. 76 |
Social Media Success Stories | p. 77 |
The New Vanguard of "Tipping Point Mavens" (TPMs) | p. 83 |
Monumental Myth: Social Media is Easy. | |
Timeless Truth: Social Media is Hard (But Worth It!) | p. 87 |
Social Media Success Story: Gary Vay-Ner-Chuck | p. 89 |
Brand You: Build Your Personal Brand | p. 91 |
Monumental Myth: Honesty and Transparency can be Bad for Business. Timeless Truth: Honesty and Transparency are Good for Business | p. 92 |
The Heart of a Volunteer | p. 94 |
Quick Start Guideù10 Simple Steps to Social Media Success | p. 97 |
Social Media Policy Template | p. 99 |
Recommended Reading | p. 107 |
A CEO's "Success Toolkit" | p. 109 |
Social Media "Hall of Fame" | p. 113 |
About the Author | p. 119 |
Table of Contents provided by Ingram. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.