Recruiting, Training, And Maintaining Volunteer Fire Fighters

by Snook, Jack W.

• ISBN13: 9780763742102
• ISBN10: 0763742104
• Edition: 3rd
• Format: Paperback
• Copyright: 2006-01-01
• Publisher: JONES & BARTLETT PUBLISHERS

Summary

Recruiting, Training, and Maintaining Volunteer Fire Fighters, Third Edition looks at the many challenges facing today’s volunteer fire fighter. Providing the history and background of volunteer fire fighting, an overview of why individuals volunteer, and planning for the future, this is a must-have resource. The Third Edition also provides an extensive review of the importance of customer service and detailed coverage of fire department evaluations and model programs.

Table of Contents

History and Background	1	(4)
Why Volunteer Firefighters?	5	(8)
Planning For The Future	13	(14)
Why Do People Volunteer?	27	(16)
Training For Achievement--The Challenge	43	(2)
Evaluating A Fire Department	45	(8)
Training For Achievement--Critical Concepts for Success	53	(6)
Training For Achievement--Program Management	59	(18)
Training Division Personnel--Authority and Accountability	77	(4)
Model Programs	81	(10)
Motivating Volunteer Firefighters	91	(26)
Effective Leadership	117	(26)
Developing and Maintaining Discipline	143	(8)
Coaching for Achievement	151	(10)
Team Building	161	(6)
Managerial Dimensions	167	(4)
Public Relations	171	(8)
Customer Service and Marketing	179