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9780066621128

Reengineering the Corporation : A Manifesto for Business Revolution

by ;
  • ISBN13:

    9780066621128

  • ISBN10:

    0066621127

  • Edition: 1st
  • Format: Paperback
  • Copyright: 2001-05-17
  • Publisher: HarperCollins Publications
  • View Upgraded Edition

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Summary

Already a classic, this international bestseller--now updated for the New Economy--describes how the radical redesign of a company's processes, organization, and culture can achieve a quantum leap in performance.

Table of Contents

Prologue: Reengineering for the Twenty-first Century 1(8)
The Crisis That Will Not Go Away
9(25)
Reengineering: The Path to Change
34(19)
Rethinking Business Processes
53(16)
The New World of Work
69(18)
The Enabling Role of Information Technology
87(19)
Who Will Reengineer?
106(16)
The Hunt for Reengineering Opportunites
122(17)
The Experience of Process Redesign
139(14)
Embarking on Reengineering
153(12)
One Company's Experience: Duke Power
165(20)
One Company's Experience: IBM
185(17)
One Company's Experience: Deere
202(19)
Succeeding at Reengineering
221(14)
Epilogue 235(2)
Frequently Asked Questions (FAQs) 237(10)
Index 247

Supplemental Materials

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