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9780761962922

The Reengineering Revolution; Critical Studies of Corporate Change

by
  • ISBN13:

    9780761962922

  • ISBN10:

    0761962921

  • Format: Paperback
  • Copyright: 2000-05-02
  • Publisher: SAGE Publications Ltd

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Summary

The Reengineering Revolution reviews the significance of the Business Process Reengineering trend for management practice since the early 1990's.Combining empirical and theoretical perspectives, David Knights and Hugh Willmott show how both term and practice shaped the recent widely adopted policies of 'downsizing', restructuring and emphasis on 'process' rather than task.Well-known contributors analyze the impact of Business Process Reengineering in a number of settings: supermarkets and the food chain; the public sector; banks.The theoretical history of Business Process Reengineering is also detailed in relation to ideas about bureaucracy, hierarchy, transformation and design.

Table of Contents

List of Contributors
vi
The Reengineering Revolution? An Introduction
1(25)
David Knights
Hugh Willmott
`Now Where Were We?' BPR Lotus-eaters and Corporate Amnesia
26(24)
Keith Grint
Peter Case
Dedicated Followers of Fashion: BPR and the Public Sector
50(13)
Matthew Jones
Richard Thwaites
`Such stuff as dreams are made on': BPR Up Against the Wall of Functionalism, Hierarchy and Specialization
63(25)
Darren McCabe
David Knights
Reengineering the Food Chains: a Systems Perspective on UK Supermarkets and BPR
88(26)
Jennifer Frances
Elizabeth Garnsey
Business Process Reengineering and `The New Organization'
114(20)
Soren Peter Gunge
What About the Workers?: BPR, Trade Unions and the Emiseration of Labour
134(20)
Gregor Gall
BPR and TQM: Divergence or Convergence?
154(20)
Mihaela Kelemen
Paul Forrester
John Hassard
Management as Magic: Reengineering and the Search for Business Salvation
174(18)
Robin Fincham
Index 192

Supplemental Materials

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The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

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