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List of illustrations | p. xi |
Foreword | p. xii |
List of abbreviations | p. xvi |
Reforming child protection-introduction: an overview | p. 1 |
Reforming child protection: principles and themes of effective child, family, and community well-being | p. 3 |
The successes and failures of child protection | p. 15 |
The chequered history of contemporary child protection practice | p. 17 |
The original discovery of child abuse and its subsequent disappearance | p. 19 |
The (re)emergence of child abuse as a major social problem | p. 23 |
The growing crisis in child protection | p. 26 |
Conclusions | p. 35 |
Differential responses and changing social mandates | p. 37 |
Differential response | p. 38 |
Integrating "child protection" and "family support" | p. 42 |
Improving the "well-being" of children | p. 46 |
Managerialization and proceduralization | p. 51 |
Workload and service delivery outcomes | p. 54 |
The troubled state of organizational environments | p. 56 |
Organizational failure | p. 57 |
Ideology and the reconstructed welfare state | p. 58 |
New Public Management | p. 60 |
Case management-part of the problem? | p. 62 |
Working in child protection | p. 66 |
Organizational cultures and climates | p. 70 |
Service users and stakeholders | p. 75 |
Limitations of the literature | p. 76 |
Relationship | p. 77 |
Cultural issues | p. 77 |
Children and young people | p. 78 |
Parents | p. 81 |
Gender and service user partnership | p. 85 |
Foster carers | p. 86 |
Foster carer's own children | p. 89 |
Child protection practitioners | p. 90 |
Community stakeholders | p. 92 |
Summary | p. 95 |
A child and family well-being reform agenda | p. 97 |
Reforming child protection: principles and processes | p. 99 |
A comprehensive new approach | p. 100 |
Beyond risk and child death | p. 101 |
The centrality of the family | p. 103 |
A new approach to evidence | p. 105 |
Let's have some real change for a change | p. 106 |
Supporting workers | p. 108 |
Moving beyond the rhetoric | p. 109 |
A reorienting of thinking | p. 110 |
The centrality of neighborhoods and community-based services | p. 111 |
A new ethical and practice framework | p. 114 |
What is ethics? | p. 116 |
Theoretical approaches to ethics | p. 119 |
Ethical practice for child and family well-being | p. 122 |
The managerial context for ethical practice | p. 122 |
Theoretical framework | p. 124 |
Implications for child and family well-being practice | p. 128 |
Effective organizational and service delivery models | p. 131 |
The core problems to be addressed | p. 132 |
Principles and themes for reform | p. 134 |
Structural rearrangements and realignments | p. 139 |
Planning and implementing change | p. 151 |
Failed changed management | p. 153 |
Principles and themes for change management processes | p. 157 |
Systemic change processes | p. 159 |
Organizational change management processes | p. 163 |
Crisis? What crisis? The past and the future: choice and chance | p. 169 |
Change and the future of child and family well-being practice | p. 171 |
The successes and failures of child protection | p. 173 |
The reform agenda | p. 178 |
Crisis, what crisis? | p. 185 |
References | p. 187 |
Index | p. 209 |
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