Reframing Evaluation Through Appreciative Inquiry

by Hallie Preskill

• ISBN13: 9781412909518
• ISBN10: 1412909511
• Edition: 1st
• Format: Paperback
• Copyright: 2006-06-21
• Publisher: SAGE Publications, Inc

Summary

"This important volume represents a paradigm shift in the evaluation field presenting an approach that shifts evaluation from being something that we 'should' do to something that stakeholders can 'look forward' to doing, even something they might actually love doing... turning what can often be drudgery that ends up with reports that sit on shelves to dynamic processes that are downright fun, while at the same time profound, resulting in accelerating positive change in organizations, programs, and those who are part of them. The book challenges the basic tenets underlying evaluation, pushes the boundaries of the discipline. The field may never be the same." 'Malcolm J. Odell, Jr., Appreciative Inquiry Consulting, LLC "I am delighted that the authors have taken AI and found new uses for this approach. They provide concrete examples of the many ways evaluators have successfully used the AI approach in a wide variety of program and geographic settings. Combining theory and practice, this book is an important contribution to the evaluation field." 'Gail Johnson, The Evergreen State College In today's world, evaluators must be flexible and responsive in order to best deal with the ever shifting environmental conditions that they face on the job. While the deficit-based approaches which have shaped evaluation practice over the years are important to master, a newer technique called Appreciative Inquiry offers evaluators an additional, viable lense through which to view their work. Appreciative Inquiry is the search for what aspects of an organization are effective and hold the key to innovation and growth. In this text, Hallie Preskill and Tessie Tzavaras Catsambas-who have integrated Appreciative Inquiry into their own practices-introduce readers to the theory and practice of Appreciative Inquiry and how it relates to evaluation. Drawing on case examples, the text explains the way that this particular approach has been used to frame, design, and conduct evaluations in various sectors worldwide, and then goes on to teach audiences how to apply Appreciate Inquiry approaches to various aspects of their own evaluations. Moreover, the work instructs users on how to build evaluation capacity using Appreciative Inquiry. Reframing Evaluation Through Appreciative Inquiry is the perfect guide to this asset-based approach for consultants in non-profit, private, and government sectors, evaluators, and instructors alike. The text is particularly well suited for evaluation workshops and graduate courses which require students to practice evaluation. It is also an ideal supplement to the more general evaluation texts that are typically used in introductory program evaluation courses. Features and Benefits: Written in a clear and accessible style that appeals to those new to Appreciate Inquiry and Evaluation, as well as those who are familiar with one or both disciplines Comprised of numerous U.S.-based and international case examples that demonstrate the use of Appreciative Inquiry in evaluations Includes a matrix of cases to help users easily locate particular types of case studies and identify the contexts in which those studies took place Contains a comprehensive bibliography that includes web resources

Table of Contents

Table of Case Examples	vii
Preface	ix
Prologue: Choosing an Evaluation Path	xv
Introducing Appreciative Inquiry	1	(34)
Using Appreciative Inquiry in Evaluation Practice	35	(16)
Focusing the Evaluation Using Appreciative Inquiry	51	(24)
Designing and Conducting Interviews and Surveys Using Appreciative Inquiry	75	(24)
Using Appreciative Inquiry to Develop Evaluation Systems	99	(20)
Building Evaluation Capacity Through Appreciative Inquiry	119	(20)
Epilogue: Crossing Boundaries and Evaluation Innovation	139	(2)
Appendix: Using Appreciative Inquiry at Evergreen Cove	141	(12)
Laverne Webb
Sherry Rockey
References	153	(8)
Index	161	(8)
About the Authors	169