did-you-know? rent-now

Amazon no longer offers textbook rentals. We do!

did-you-know? rent-now

Amazon no longer offers textbook rentals. We do!

We're the #1 textbook rental company. Let us show you why.

9781567932782

Reinventing the Patient Experience: Strategies for Hospital Leaders

by
  • ISBN13:

    9781567932782

  • ISBN10:

    1567932789

  • Edition: 1st
  • Format: Paperback
  • Copyright: 2007-08-01
  • Publisher: HEALTH ADMINISTRATION PRESS/ACHE

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

Purchase Benefits

  • Free Shipping Icon Free Shipping On Orders Over $35!
    Your order must be $35 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • eCampus.com Logo Get Rewarded for Ordering Your Textbooks! Enroll Now
  • Write a Review Icon Write a Review
List Price: $75.00 Save up to $27.75
  • Rent Book $47.25
    Add to Cart Free Shipping Icon Free Shipping

    TERM
    PRICE
    DUE
    USUALLY SHIPS IN 3-5 BUSINESS DAYS
    *This item is part of an exclusive publisher rental program and requires an additional convenience fee. This fee will be reflected in the shopping cart.

Supplemental Materials

What is included with this book?

Summary

Provides guidance for making significant changes in the way patients experience care in hospitals. Includes designing facilities to minimize stress, support family involvement, and remove physical barriers between nurses and patients. For hospital administrators. Softcover. DNLM: Hospital-Patient Relations - United States.

Table of Contents

The Challenge to Hospitals: Reinventing the Patient Experiencep. 1
Windber Medical Center: Crisis Leads to Changep. 13
St. Rose Dominican Hospitals - Siena Campus: Creating a New Environment for Hospital Carep. 27
Abbott Northwestern Hospital: Combining High Tech and High Touchp. 39
Florida Hospital - Celebration Health: Becoming a Living Laboratoryp. 53
Highline Medical Center: Maintaining the Momentump. 67
St. Charles Medical Center - Bend: Adjusting to Changep. 79
North Hawaii Community Hospital: A Blended Medicine Perspectivep. 95
The Valley Hospital: Reinvigorating Nursing at the Bedsidep. 107
Putting the Components of a Reinvented Patient Experience in Placep. 121
Measuring and Sustaining Successp. 155
Lessons Learnedp. 167
Table of Contents provided by Blackwell. All Rights Reserved.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Rewards Program