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MARC J. SCHNIEDERJANS (Lincoln, NE) is C. Wheaton Battey Distinguished Professor of Business in the College of Business Administration at Univ. of Nebraska-Lincoln, and a Fellow of the Decision Sciences Institute. He operated his own truck leasing business, has taught extensively in operations management, won several teaching awards, and authored 18 management books.
STEPHEN B. LEGRAND (Lincoln, NE), an operations professional for 25+ years, is VP of Global Operations for Valmont Industries' Irrigation Division. He is responsible for manufacturing in US, Spain, Dubai, Brazil, China, and South Africa, and warehousing in Australia, Mexico and Russia.
About the Authors xiii
Preface xv
Chapter 1 Developing Supply Chain Strategies 1
Terms 2
1.1 Prerequisite Material 5
1.2 Supply Chain Strategic Planning 12
1.3 Critical Success Factors in Developing a Supply Chain Strategy 21
1.4 Supply Chain Strategies 23
1.5 A Procedure for Supply Chain Strategy Development 25
1.6 Starting Place for Strategy Development: Customer Value 28
1.7 What’s Next? 31
Chapter 2 Designing Supply Chains 33
Terms 33
2.1 Prerequisite Material 37
2.2 Design Consideration in a Firm’s Supply Chain Organizational Structure 41
2.3 Approaches to Supply Chain Design 46
2.4 Other Topics in Supply Chain Design 53
2.5 What’s Next? 57
Chapter 3 Staffing Supply Chains 59
Terms 60
3.1 Prerequisite Material 64
3.2 Staffing Supply Chains 67
3.3 Global Staffing Considerations 72
3.4 Other Staffing Topics 86
3.5 What’s Next? 91
Chapter 4 Managing Supply Chains 93
Terms 94
4.1 Prerequisite Material 97
4.2 Managerial Topics in Planning/ Organizing Supply Chains 97
4.3 Managerial Topics in Staffing Supply Chains 105
4.4 Managerial Topics in Leading/ Directing Supply Chains 111
4.5 Managerial Topics in Monitoring/Controlling Supply Chains 115
4.6 What’s Next? 120
Chapter 5 Social, Ethical, and Legal Considerations 123
Terms 123
5.1 Prerequisite Material 127
5.2 Principles and Standards of Ethical Supply Management Conduct 130
5.3 Principles of Social Responsibility 132
5.4 Measuring Social Responsibility Performance 133
5.5 Other Social, Ethical, and Legal Topics 136
5.6 What’s Next? 141
Chapter 6 Sustainable Supply Chains 143
Terms 143
6.1 Prerequisite Material 147
6.2 Managing Sustainable Supply Chains 149
6.3 A Model for Sustainability 153
6.4 Other Topics in Sustainability 155
6.5 What’s Next? 163
Chapter 7 Aligning Supply Chains to Meet Life Cycle Customer Demands 165
Terms 166
7.1 Prerequisite Material 169
7.2 Demand Planning Procedure 172
7.3 Aligning Supply Chain Resources 176
7.4 Other Alignment Topics 187
7.5 What’s Next? 190
Chapter 8 Negotiating 193
Terms 193
8.1 Prerequisite Material 198
8.2 Guiding Principles in Negotiating Agreements 202
8.3 Other Negotiation Topics 213
8.4 What’s Next? 218
Chapter 9 Building an Agile and Flexible Supply Chain 221
Terms 221
9.1 Prerequisite Material 225
9.2 Agile Supply Chains 229
9.3 Flexible Supply Chain 235
9.4 Other Topics Related to Agile and Flexible Supply Chains 238
9.5 What’s Next? 243
Chapter 10 Developing Partnerships in Supply Chains 245
Terms 245
10.1 Prerequisite Material 249
10.2 Supplier Relationship Management Implementation Model 253
10.3 Other Topics Related to Developing Partnership in Supply Chains 261
10.4 What’s Next? 266
Chapter 11 Risk Management 269
Terms 269
11.1 Prerequisite Material 273
11.2 A Risk Management Process 277
11.3 Strategies and Tactics for Mitigating Risk 283
11.4 Other Topics in Risk Management 288
11.5 What’s Next? 293
Chapter 12 Lean and Other Cost-Reduction Strategies in Supply Chain Management 297
Terms 298
12.1 Prerequisite Material 302
12.2 Lean Supply Chain Management Principles 308
12.3 Other Cost-Reduction Strategies 319
12.4 Other Topics in Lean and Other Cost-Reduction Strategies in Supply Chain Management 323
12.5 What’s Next? 327
Chapter 13 Strategic Planning in Outsourcing 329
Terms 330
13.1 Prerequisite Material 333
13.2 Strategic Planning and the Outsourcing Process 336
13.3 Other Topics in Strategic Planning in Outsourcing 359
13.4 What’s Next? 363
Chapter 14 Interview with Mr. Mike Orr of Genuine Parts Company 367
Introduction 367
About the Interviewee 367
About Genuine Parts Company 368
Interview Questions and Answers 369
Chapter 15 Interview with Mr. Mark Holifield of The Home Depot 379
Introduction 379
About the Interviewee 379
About The Home Depot 380
Interview Questions and Answers 381
Chapter 16 Interview with Mr. Yadi Kamelian of Lincoln Industries 387
Introduction 387
About the Interviewee 387
About Lincoln Industries 388
Interview Questions and Answers 389
Chapter 17 Interview with Mr. Eddie Capel of Manhattan Associates 395
Introduction 395
About the Interviewee 395
About Manhattan Associates 396
Interview Questions and Answers 396
Chapter 18 Interview with Mr. Ron Robinson of LI-COR Biosciences 403
Introduction 403
About the Interviewee 403
About LI-COR 404
Interview Questions and Answers 404
Chapter 19 Interview with Mr. James Chris Gaffney of The Coca-Cola Company 413
Introduction 413
About the Interviewee 413
About the Coca-Cola Company 414
Interview Questions and Answers 415
Chapter 20 Interview with Mr. Brent Beabout of Office Depot 421
Introduction 421
About the Interviewee 421
About Office Depot 422
Interview Questions and Answers 422
Chapter 21 Novelette: So You Want to Build a Plant in a Foreign Country 429
Chapter 22 Novelette: So You Want to Eliminate a Plant in a Foreign Country 435
References 443
Index 461
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