Research Companion to Emotion In Organizations

by Ashkanasy, Neal M.

• ISBN13: 9781845426378
• ISBN10: 1845426371
• Edition: 1st
• Format: Hardcover
• Copyright: 2008-11-01
• Publisher: EDWARD ELGAR/AM INTERNATIONAL DIST

Summary

"The study of emotions and their effects in the workplace has become one of the 21st century's most exciting and burgeoning fields of organizational research. This work confirms that it has become increasingly clear that emotions are an essential of our understanding of organizational life." "This Companion brings together many leading scholars to address a wide range of topics in 38 chapters, across five levels of organizational analysis. Chapters tackle structure and measurement of emotion, antecedents and consequences of positive and negative emotions, including effects on work satisfaction and performance. The expression, recognition, and regulation of emotion and the propagation of mood and emotion in groups are also dealt with."--BOOK JACKET.

Table of Contents

List of figures
List of tables
Introduction	p. 1
Emotion and Affect as Within-Person Phenomena
The structure of affect: history, theory, and implications for emotion research in organizations	p. 17
Emotion and organizational decision making: the roles of negative affect and anticipated regret in making decisions under escalation situations	p. 45
Fear and loathing in the workplace	p. 61
The case for emotion-induced toxicity: making sense of toxic emotions in the workplace	p. 73
Disappointment and regret	p. 90
The impact of emotions, moods and other affect-related variables on creativity, innovation and initiative	p. 103
Emotions in and around performance: the thrill of victory, the agony of defeat	p. 120
Affect, satisfaction, and performance	p. 136
Affective influences on employee satisfaction and performance	p. 152
Affect and work motivation	p. 170
Emotions and counterproductive work behavior	p. 183
Measuring emotion: methodological issues and alternatives	p. 197
Emotion as an Individual Difference Variable
The use of emotional intelligence in business: resolving varying definitions and measures and their relation ship to work performance	p. 211
Emotional and social intelligence competencies	p. 226
Learning to face emotional intelligence: training and workplace applications	p. 245
Emotional Effects in Dyadic Interactions
Emotion scripts in organizations: a multi-level model	p. 263
Emotion regulation in the workplace	p. 384
Emotional labour and employee well-being: an integrative review	p. 301
Not all emotional display rules are created equal: distinguishing between prescriptive and contextual display rules	p. 316
Doing emotion in service encounters: service agents' perceptions of emotional labor and emotional contagion	p. 335
Emotions as social entities: interpersonal functions and effects of emotion in organizations	p. 349
Affect and justice: current knowledge and future directions	p. 360
Emotion in conflict and negotiation: introducing the emotions as social information (EASI ) model	p. 392
The power of presence: strategic response to displayed emotions in negotiations	p. 405
Emotion as a Group-Level Phenomenon
Kindling fires and extinguishing candles: the wind of mood contagion in work groups	p. 423
Group-level emotional intelligence	p. 441
Research trends in emotions and leadership	p. 455
Leadership, affect, and emotions	p. 465
Leadership and emotional expression	p. 476
Leaders as emotional managers, across cultures	p. 489
The role of atfect in vertical and lateral exchange relationships in teams	p. 499
An interactive, process model of emotions and leadership	p. 512
Organizational-Level Emotion Research
Establishing positive emotional climates to advance organizational transformation	p. 531
How contrasting emotions can enhance strategic agility	p. 546
Contested meanings and emotional dynamics in strategic alliances	p. 561
How to build a healthy emotional culture and avoid a toxic culture	p. 575
An identity-based view of emotional ambivalence and its management in organizations	p. 589
Functions of emotion from an organizational perspective	p. 605
Index	p. 617
Table of Contents provided by Blackwell. All Rights Reserved.