List of Illustrations | |
Preface and Acknowledgments | |
Introduction: Research Methods for Public Administrators | |
Overview | |
Goals: Research as a Critical Thinking Tool | |
Research in the Public Sector | |
What Is Research? | |
Types of Research | |
Ethics and Principles of Good Research | |
Overview of Book | |
Exercises | |
Basic Concepts | |
Overview | |
The Secret Language of Social Science | |
Theory | |
Hypothesis in Its Many Forms | |
Variables | |
Values | |
Levels of Measurement | |
Determining Causality | |
Independent and Dependent Variables | |
Control Variables | |
Direction of Relationships | |
Program Evaluation: Research in the Public Sector | |
Using Models for a Holistic View of Relationships | |
The Logic Model | |
Applying the Logic Model | |
Conclusion | |
Exercises | |
What's Your Question? | |
Overview | |
Determining the Research Question | |
Learning from Others | |
Engaging the Stakeholders | |
Working Together | |
Types of Questions | |
Descriptive Questions | |
Normative Questions | |
Relationship Questions | |
Conclusion | |
Exercises | |
Measurement | |
Overview | |
Defining Key Terms | |
Conceptual Definitions | |
Operational Definitions | |
Setting Boundaries | |
Valid and Reliable Measures | |
Validity | |
Reliability | |
Why Measurement Matters | |
Conclusion | |
Exercises | |
Designs for Research: The Xs and Os Framework | |
Overview | |
Designing an Experiment | |
Applying the Design Elements: The Xs and Os Framework. | |
Non-experimental Design | |
Quasi-experimental Design | |
Classic Experimental Design | |
Design Variations | |
Using Statistical Controls to Create Comparison Groups | |
Longitudinal Studies | |
Nonexperimental design | |
Internal Validity | |
Why Validity Matters | |
External Validity | |
Conclusion | |
Exercises | |
Other Research Approaches | |
Overview | |
Secondary Analysis of Data | |
Evaluation Synthesis (Meta-Analysis) | |
Content Analysis | |
Survey Research | |
Case Studies | |
Cost-Benefit Analysis | |
Conclusion | |
Exercises | |
Data Collection I: Available Data and Observation | |
Overview | |
Data Collection: The Degree of Structure | |
Available Data | |
Data Collection Instruments | |
Observation | |
Obtrusive and Unobtrusive Data Collection | |
The Design Matrix | |
Conclusion | |
Exercises | |
Data Collection II: Interviews and Focus Groups | |
Overview | |
General Guidelines about Choosing the Appropriate Method | |
Encouraging Participation | |
In-Person Interviews | |
Focus Groups | |
Conclusion | |
Exercises | |
Data Collection III: Surveys | |
Overview | |
General Issues about Surveys | |
Response Rates | |
Telephone Surveys | |
Mail Surveys | |
Cyber-Research: E-mail and Web-based Surveys | |
Developing Closed-Ended Questions | |
Using One-Way and Two-Way Intensity Scales | |
Ranking Questions | |
Conclusion | |
Exercises | |
Sampling Demystified | |
Overview | |
Sampling: The Jargon | |
Samples: Random and Non-Random | |
Non-Random Samples: The Options | |
Random Samples: The Options | |
Simple Random Sample | |
Systematic Random Sampling | |
Stratified Random Sample | |
Disproportional Stratified Sample | |
Cluster Sample | |
Determining Sample Size | |
Non-Sampling Errors | |
Conclusion | |
Exercises | |
Data Analysis: Qualitative | |
Overview | |
Analyzing Qualitative Data | |
Identifying Themes and Quotes | |
Working with Qualitative Data | |
Conclusion | |
Exercises | |
Data Analysis for Description | |
Overview | |
Simple Descriptive Statistics in Public Administration | |
Commonly Used Descriptive Statistics | |
Counts | |
Percents | |
Rates | |
Ratios | |
Rates of Change | |
Distributions | |
Analyzing Survey Scales | |
Applying the Decision Rules | |
Handling the Middle Category in One-Way Intensity Scales | |
Measures of Central Tendency | |
Which Measure to Use? | |
Should Means Be Used with Nominal or Ordinal Data? | |
Measures of Dispersion | |
Describing Two Variables at the Same Time | |
Cross Tabulations | |
Comparison of Means | |
Conclusion | |
Exercises | |
Data Analysis: Exploring Relationships | |
Overview | |
Using Crosstabs to Examine Relationships | |
Controlling for a Third Variable | |
Exploring Relationships: Comparison of Means | |
Measures of Association | |
Frequently Used Measures of Association | |
Working with Interval/Ratio Data | |
Conclusion | |
Exercises | |
Regression Analysis | |
Overview | |
Bivariate Regression: Key Elements | |
Using Bivariate Regression Analysis: Sunshine and Tourists | |
Multiple Regression: Key Elements | |
Interpreting Multiple Regression Results: What Explains Tourism? | |
Beta Weights: Relative Predictive Strength | |
Regression in the News | |
Why Did the Violent Crime Rate Drop after 1991? | |
Conclusion | |
Exercises | |
Data Analysis Using Inferential Statistics | |
Overview | |
Statistical Significance: Basic Concepts | |
The Logic of Statistical Significance Testing | |
Errors in Tests for Statistical Significance | |
Common Tests for Statistical Significance | |
Chi-square | |
T-tests: Analyzing Difference in Means | |
Analysis of Variance (Anova) | |
Tests for Statistical Significance in Regression Analysis | |
Reporting Results of Statistical Significance | |
Population Estimates and Confidence Intervals | |
Conclusion | |
Exercises | |
Communicating Research Results | |
Overview | |
Effectively Reporting Results | |
Reporting Data | |
General Guide for Communicating Research Results | |
Guide for Writing an Executive Summary | |
Length | |
Headings | |
Basic Components of an Executive Summary | |
Guide for Writing a Formal Report | |
Introduction | |
Background | |
Methodology | |
Findings | |
Conclusions/Recommendations | |
Guide for Using Charts and Tables to Tell the Story | |
Conclusion | |
Exercises | |
Conclusion: Research at the Intersection of Politics and Administration | |
Overview | |
The Research Process Revisited | |
Planning | |
Doing | |
Reporting | |
Ethics and Social Justice | |
Managing Research Projects | |
Assessing Credibility | |
Limitations of Science | |
The Intersection of Research, Politics, and Administration | |
Closing Observations | |
Appendices | |
Formulae | |
Statistics as a Second Language | |
References and Resources | |
Logic Model Template | |
Design Matrix | |
Index | |
About the Author | |
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