Features include:
- More than 330 guidelines in 13 major construction categories
- New guidelines on crawl spaces, subfloor and joists, windows and glass, plumbing, cabinets, and more
- Glossary of common terms
- Italicized terms throughout for easy identification in the Glossary.
- Help customers understand the basics of a properly constructed home and how it should perform during the warranty period
- Take action to resolve customer concerns before they escalate to complaints
- Exhibit your professionalism by showing that you consistently meet or exceed accepted industry guidelines.