Responsibly Spoken : A Manual for Public Speaking and Business and Professional Speaking

by Thomas, Donald R.; Blocher, Victor L.; King, Donnell A.

• ISBN13: 9780787297084
• ISBN10: 0787297089
• Format: Paperback
• Copyright: 2002-08-01
• Publisher: Kendall Hunt Pub Co

Table of Contents

Preface to the Third Edition	xi
Conventions in This Book	xiii
Introduction to Speech Communication Study	1	(10)
What Is Communication?	2	(9)
Communication in Business	7	(2)
Audience Demographics	9	(1)
Study questions	9	(2)
Your First Speech	11	(10)
Planning	11	(8)
Step 1---Purpose, General and Specific	12	(1)
Step 2---Topic	13	(1)
Step 3---Research	14	(1)
Step 4---Thesis Sentence	14	(1)
Step 5---Definition	15	(2)
Delivering Your Speech	17	(1)
Summary	18	(1)
Measuring Speechfright	19	(2)
Study questions	20	(1)
Speech Anxiety	21	(12)
Fight-or-Flight Syndrome	22	(2)
Dealing with Speechfright	24	(9)
Warm Your Hands	26	(1)
Know Your Subject Matter	27	(1)
Focus on What You Want	28	(1)
Have a Conversation	29	(2)
Study questions	31	(2)
Ethics in Communication	33	(8)
Values and Ethics Relate	33	(1)
We Are the Product of Our Environments	34	(1)
Ethics as a Process	35	(1)
Ethical Rightness	35	(5)
Study questions	40	(1)
Audience Analysis	41	(6)
Demographics	42	(1)
Situational Analysis	43	(1)
Gathering the Information	43	(3)
Study questions	46	(1)
Choosing Purposes and Topics	47	(18)
Instructive Speeches	48	(3)
Persuasive Speeches	51	(1)
Other General Purposes for Speaking	52	(1)
Specific Purpose	52	(1)
Choosing a Topic	53	(1)
Who's in Charge Here?	54	(11)
The Top Two Considerations	54	(2)
Other Considerations	56	(1)
Things That Don't Really Matter	57	(1)
What If I'm Still Stuck?	58	(1)
Sample Topics	58	(5)
Study questions	63	(2)
Researching Your Speeches	65	(8)
Personal Experience	65	(2)
Avoid the Extremes	66	(1)
Verify Your Experience/knowledge	66	(1)
Distinguish Opinion from Knowledge	66	(1)
Using the Internet	67	(1)
Is the Information Available Somewhere Else?	67	(1)
Evaluate the Source	68	(1)
Evaluate the Information Itself	68	(1)
Interviewing Sources	68	(5)
Study questions	71	(2)
Principles of Organization	73	(8)
Simplicity	73	(4)
Symmetry	77	(4)
Study questions	79	(2)
Mechanics of Outlining	81	(12)
What Is an Outline?	81	(2)
How Do I Start?	83	(3)
The Outline Is Not the Speech	86	(1)
Study questions	87	(1)
Guidelines for an Extemporaneous Speech Outline	88	(5)
Supporting Materials	93	(14)
Two Major Types	94	(1)
Hard Supporting Material	94	(2)
Soft Supporting Material	96	(1)
Examples of Categories	97	(5)
Put It Together	102	(3)
Study questions	105	(2)
Language: Verbal Aspects of Public Speaking	107	(12)
Words Can Make You See Things	108	(1)
Words Can Make You Feel Things	108	(1)
Words Can Make You Do Things	109	(1)
Words Can Confuse You	109	(1)
Using Words Effectively	110	(9)
Tape Yourself	110	(1)
Be Accurate	111	(1)
Use Vivid Words	112	(1)
Be Concrete and Specific	112	(1)
Use Active Voice	112	(1)
Eliminate Clutter	113	(3)
Use the ``Carson Principle''	116	(1)
Summary	117	(1)
Study questions	117	(2)
Delivery: Nonverbal Aspects of Public Speaking	119	(16)
Messages Without Words in Public Speaking	120	(12)
How Nonverbal Communication Influences Your Audience in Public Speaking	121	(2)
You Can't Not Communicate Experiment	123	(2)
Unintentional Messages Without Words Experiment	125	(1)
Paralanguage Experiment	126	(1)
Proxemics Experiment	126	(1)
The Three Major Nonverbal Message Groups	126	(6)
Attitudes Nonverbally Communicated by Physical Movements	132	(3)
Study questions	133	(2)
Delivery: Mechanics of Presenting to an Audience	135	(16)
Manuscript	135	(1)
Memorized	135	(2)
Impromptu	137	(1)
Extemporaneous	138	(1)
Practical Application of Extemporaneous	139	(1)
Some concerns	139	(3)
The Suggestions	142	(4)
Paralanguage (Vocal) Concerns	146	(2)
Nonverbal Elements	148	(3)
Study questions	149	(2)
Informative Speeches	151	(6)
Beyond Mere Facts	151	(1)
Emphasis on Understanding	152	(1)
Basics of Informing	152	(5)
Make Sure the Ideas Are Clear	152	(1)
Appeal to Their Self-interest	153	(1)
Avoid Information Overload	153	(1)
Use Signposting	154	(1)
Use Supporting Material to Accomplish Your Tasks	155	(1)
Use Repetition and Multiple Channels	155	(1)
Summary	155	(1)
Study questions	156	(1)
Persuasive Speeches	157	(28)
Purpose	158	(1)
Audience Beliefs about Statements of Fact	159	(1)
Audience Beliefs about Statements of Value	159	(1)
Audience Beliefs or Actions about Statements of Policy	160	(1)
Audience Demographics	161	(1)
Persuasive Strategies	162	(2)
Presenting Appeals	164	(2)
Using Sensory Devices	166	(1)
Combining Ethos, Logos, and Pathos	167	(3)
Audience Analysis and Strategy	170	(2)
Monroe's Motivated Sequence	172	(2)
The Sales Talk	174	(11)
Using Sensory Devices in Selling	175	(1)
Ethos for Salespeople	175	(1)
Purpose for the Sales Talk	176	(1)
Audience Analysis in Sales	176	(1)
Presenting Appeals for Sales	176	(5)
Applying Maslow	181	(1)
Planning the Sales Talk	182	(1)
The Product as Your Best Visual Aid	182	(1)
Study questions	183	(2)
Listening Skills	185	(8)
Measuring Listening Skills	189	(4)
Study questions	191	(2)
Using Audio/visual Aids	193	(16)
Brain Facts and Visuals	193	(1)
Audio/Visuals	194	(2)
Purpose Considerations	196	(1)
Speech Environment	197	(8)
Study questions	205	(4)
Bonus Material and Appendices	209	(34)
How Not To Act At An Interview	209	(1)
Job Interview Communication Skills	210	(1)
Measuring Speechfright	211	(1)
Warm-up Exercise	212	(1)
Tear-out Evaluations Forms	213	(2)
Patterns in My Speaking	215	(26)
Additional Material and Contact	241	(2)
Index	243