Retail Information Systems Based on Sap Products

by Becker, Jorg; Uhr, Wolfgang; Vering, Oliver; Ehlers, Lars

• ISBN13: 9783540671992
• ISBN10: 3540671994
• Format: Hardcover
• Copyright: 2001-08-01
• Publisher: Springer Verlag

Summary

Concentration tendencies, globalization, increasing cost pressure and well-informed customers all make up the hard competition faced by today's businesses. The "right" products, a successful market image, a strong positioning between suppliers and customers, efficient logistics and optimum organization structures contribute to a company's survival. Achieving this goal requires flexible information and communication systems that are fully adaptable to the specific situation. Modern retail information systems are not bound by organization borders but support both business partner cooperation and electronic commerce. This book presents the architecture of retail information systems, as well as the functions of SAP Retail, and in so doing links modern retail management with the implementation strategies based on innovative software systems.

Table of Contents

Preface	v
Market and Competitive Conditions in Trading with Consumer Goods	1	(4)
Architecture of Integrated Information Systems in Retailing Companies	5	(16)
The Merchandise Management System	6	(5)
Business Administrative Systems	11	(1)
Controlling and Company Planning	12	(1)
The Retail Information System and the Retailing H-Modell	13	(2)
Intra-Company and Inter-Company Integration	15	(1)
Types of Business	16	(5)
Closed Merchandise Management Systems and Their Realization with SAP Retail	21	(78)
Organization Structures	22	(11)
Logistical Structures	29	(1)
Purchase Structures	30	(1)
Distribution Structures	31	(2)
Basic Data Management	33	(21)
Classification System	34	(1)
Vendors	35	(6)
Customers	41	(1)
Merchandise Categories	42	(3)
Articles	45	(6)
Conditions	51	(3)
Procurement	54	(16)
Contracting	57	(1)
Purchasing	58	(6)
Goods Receipt	64	(3)
Invoice Verification	67	(3)
Warehousing	70	(9)
Inventory Management	71	(2)
Stock Valuation	73	(1)
Physical Inventory	74	(2)
Warehouse Control	76	(2)
Stock Transfer	78	(1)
Distribution	79	(20)
Marketing	80	(8)
Sales	88	(4)
Goods Issue	92	(4)
Billing	96	(3)
Distributed Retail Information Systems (DRS)	99	(22)
Business Implication	99	(2)
Example Scenario of a DRS	101	(3)
Remote Access	104	(3)
SAP Retail Store	107	(3)
SAP Online Store	110	(2)
Connection of External Systems Using ALE	112	(2)
POS Interface	114	(4)
Methodology Summary of Interfaces and Technologies	118	(3)
Systems for the Support of the Company Management	121	(30)
Problem Situation	121	(4)
The Retail Information System (RIS)	125	(15)
Assignment	125	(2)
Data Basis	127	(2)
General Analysis Methods	129	(2)
Retailing-Specific Standard Analyses	131	(3)
Flexible Analyses	134	(1)
Planning Support	134	(4)
Early-Warning	138	(2)
Logistics Information Library	140	(1)
Management Support on the Basis of the SAP Business Information Warehouse	140	(11)
Concept	140	(3)
Advantages of the Business Information Warehouse Compared with the RIS	143	(2)
Retail-Specific Business Content	145	(4)
Integration of External Information	149	(2)
Electronic Commerce in the Retail Sector	151	(32)
Introduction and Explanation of Terms	151	(2)
Technological Aspects	153	(6)
Electronic Data Interchange (EDI)	154	(2)
Internet Fundamentals	156	(1)
Security Concepts	157	(2)
Organizational Aspects	159	(9)
Participation Models of the EC	159	(5)
Disintermediation and Reintermediation	164	(2)
Development Tendencies	166	(2)
Business Aspects	168	(4)
Electronic Procurement	168	(2)
Electronic Selling	170	(2)
Technological Concepts of the SAP Systems	172	(5)
SAP IDocs	172	(1)
SAP Business Objects	173	(1)
Internet Transaction Server and Internet Application Components	174	(3)
SAP Internet Applications	177	(6)
Online Stores	177	(2)
Business to Business Procurement	179	(2)
Employee Self Service	181	(2)
Planning and Control of Goods Flows Between Industry and the Retail Sector	183	(38)
Efficient Consumer Response as Business Concept	183	(12)
Terms and Goal	183	(3)
Origins and Development	186	(1)
Efficient Replenishment	187	(2)
Efficient Assortment	189	(2)
Efficient Promotion	191	(1)
Efficient Product Introduction	192	(1)
Summarizing Assessment	193	(2)
Realization of Efficient Consumer Response with SAP Retail	195	(18)
Standard Functionality for the Support of Cross-Company Logistical Strategies	195	(6)
Shelf Optimization Interface	201	(2)
Promotion Handling	203	(1)
Support for the Introduction of New Products	204	(1)
mySAP.com - additional Solutions for e-business	205	(8)
Category Management as Business Concept	213	(5)
Terms and Goal	213	(1)
Changes in the Organizational Structure	214	(2)
Formation of Merchandise Categories	216	(1)
The Category Management Proces	216	(2)
Efficient Consumer Response and Category Management	218	(1)
Realization of Category Management with SAP Retail	218	(3)
Merchandise Category Definition and Assortment Creation	218	(1)
Category Manager Workbench	219	(2)
Appendix: SAP Retail Functionality Checklist	221	(12)
Terms and Abbreviations	233	(4)
Bibliography	237	(4)
Index	241