Retaining Valued Employees

by Rodger W. Griffeth

• ISBN13: 9780761913061
• ISBN10: 0761913068
• Format: Paperback
• Copyright: 2001-02-13
• Publisher: SAGE Publications, Inc

Summary

How do you keep valuable employees from leaving? With employee turnover at a ten-year high in the tightest labor market in recent memory, human resource professionals face this challenge daily. This book briefly summarizes the current research in the area of employee turnover and provides practical guidelines to implement proven strategies for reducing unwanted turnover. Topics covered include differentiating between functional and dysfunctional turnover, job enrichment, employee selection, orientation programs, compensation practices, easing conflicts between work and home, social integration, and managing exiting employees. Separate chapters are devoted to using employee surveys to predict turnover and diagnose turnover causes and reducing turnover among special groups -- minorities and women. Hands-on interventions are described and illustrated with cases drawn from companies who have been successful in retaining personnel. The appendix includes two sample employee surveys. Human resource professionals, trainers, consultants, students, and researchers will find this a timely and helpful resource.

Table of Contents

Preface	vii
How Turnover Can Be Costly to Organizations	1	(30)
Job Enrichment	31	(15)
Realistic Job Previews	46	(20)
Socialization and Supervision	66	(28)
Employee Selection	94	(24)
Using Employee Surveys to Predict Turnover and Diagnose Turnover Causes	118	(35)
Compensation and Rewards	153	(27)
Reducing Turnover Among Special Groups: Minorities and Women	180	(23)
Managing Exiting Employees	203	(21)
Appendix A: The Job Rating Form	224	(6)
Appendix B: The Job Diagnostic Survey	230	(14)
Appendix C: Scoring Key for the Job Diagnostic Survey and the Job Rating Form	244	(4)
Appendix D: Job Characteristics Overall National Norms	248	(1)
References	249	(19)
Index	268	(9)
About the Authors	277