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9781562864040

Roi at Work

by ;
  • ISBN13:

    9781562864040

  • ISBN10:

    1562864041

  • Format: Paperback
  • Copyright: 2006-01-09
  • Publisher: Association for Talent Development

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Summary

ROI at Work is an invaluable resource for business and HR professionals who need to show how training contributes to the bottom line. This newest offering by celebrated ROI professionals, Jack Phillips and Patti Phillips, presents case studies, best practices, and discussion questions to stimulate change. It also offers solutions to organizations looking to improve current evaluation techniques.

Table of Contents

Measuring ROIp. 1
Contact specialist empowermentp. 13
Leadership development trainingp. 23
ASTD's HPI certificate programp. 37
Forecasting the ROI of sales trainingp. 59
Instructional design foundations coursep. 71
Measuring the ROI in a coaching programp. 81
In-company management training programp. 97
Effective meeting skillsp. 103
Measuring ROI for a leadership mastery programp. 125
An ROI impact study on leadership developmentp. 143
Measuring the ROI of an e-learning sales programp. 159
Table of Contents provided by Blackwell. All Rights Reserved.

Supplemental Materials

What is included with this book?

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