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by Ninemeier, Jack D; American Hotel & Lodging Association
by Fonseca, Delphina
by Denney G. Rutherford (Ivar Haglund Distinguished Professor of Hotel and Restaurant Administration at Washington State University)
by Gray, William S.; Liguori, Salvatore C.
by Hayes, David K.; Ninemeier, Jack D.
by Denney G. Rutherford; Michael J. O'Fallon (Washington State University )
by Thomas J. A. Jones (William F. Harrah College of Hotel Administration, University of Nevada, Las Vegas)
by Raghubalan, G; Raghu balan, Smritee
by Tewari, J.R.